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Hertz

  1. Surrey
  2. Surrey Car Rental

Reviews, get directions and information for Hertz

Hertz
Address: 13409 72 Ave, Surrey, BC V3W 2N7, Canada
Phone: (604) 592-5650
State: British Columbia
County: Greater Vancouver
City: Surrey
Zip Code: V3W 2N7


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 2:00 PM

Update Info

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Reviews
Customer service here was reasonable. They were prompt and helpful, getting me a car. They also were happy to change the car when I told them I didn't like a particular car from a previous experience. The rental I did have was mostly clean, with a couple faint stains on the sides of the seats, which was the only real downside.
7 years ago (19-01-2018)
Total SCAM artists! Picked up the car for an isurance claim. The car was dirty inside and out. They specified no pets in the car. Fair enough. Returned the car, got a phone call charging me $300 because I had “obviously” had a pet in the car. I was emphatic that there was no pet in the car, they said there was a lot of pet hair, in fact it was covered with it. I said that was not possible. Their response “probably transferred from your clothes” and that counts as pet in the car. Went down to see what “covered in pet hair” meant. There was maybe 12 dog hairs. These guys are looking for any reason to charge you extra. Take your business elsewhere.There is an Enterprise car rental office in the next building. I would give them 0 stars, but 1 is the lowest that Google will allow.
7 years ago (11-03-2018)
Great cars,prices and customer service that can’t be beat , even open 7 days per week, A company that checks all 4 boxes is hard to find in the car rental industry , would definitely recommend doing business there .
7 years ago (26-02-2018)
I don't know why people has given so bad reviews...but for me it was the best and most affordable rental dealing ever.... Thanks to the staff.... I took nissan sentra on new year's Eve and prices charged were as of regular days.... Once again thank you
7 years ago (04-01-2018)
SCAM SCAM SCAM. Guys plz use some other car rental place. I got rear ended and I left my truck for repair. HERTZ car rental promised me that They will hold $160 on my credit card and I signed all the documents. After the rental was over. I got charged on my card for $160. I called in Hertz and they replied with we have your signature on file that I agreed to paying $160. It was a 100% ICBC claim and I even had rental coverage in my insurance. PLEASE BEWARE OF THEM.
8 years ago (08-11-2017)
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