Hôtel Alt Québec

We booked for two nights King size with a pullout bed. A convenience location and the room was spacious and clean. Both the bed and pullout bed were comfortable. The front desk team is fantastic, and they try to help you above and beyond. They offered us a Taxi or restaurant booking. Special mention to their restaurant Le Bistango; it's truly a hidden gem. The food was so good that they should earn at least two Michelle stars. We will definitely come back again.

The hotel is located a little bit outside the city but easily reached with car or bus. It has a big shopping center right next to it and several restaurants around it. The restaurant which is located in the hotel itself provides foods at the hotel owned 'bistro' where you can buy snacks and meals which taste really good. It has a good equipped gym, and all the staff we talked to was so lovely. The rooms were wonderful. Super clean and luxurious interior.

Extremely well designed hotel rooms - both for style and functionality.

I’ve been to the Alt Hotel in previous years and it was my favourite place to stay. The staff is incredibly helpful and friendly. However, I believe they’ve changed the rooms. They are now carpeted? I don’t recall that being a thing before. The beds are now very hard and uncomfortable and pillows flatten out and offer no support. I’m disappointed and hope other ALTs don’t follow suit in lowering their bedding quality and room furnishings.

Staff were well trained, housekeeping was good quality. Washroom in my suite does not have a fan, smells last for days. Internet was pretty decent, only failed once. Temp control was a struggle, it kept switching to occupied - NO, making the room cold. Bed was firm and comfortable. Might be an older building, room doors are narrow, hard if you have big bags. The temp control and the no bathroom fan were my big downers. Staff did try to help me quickly.