Glenrose Plumbing Service

Had Bruce over to my house for an estimate on a basement bathroom. Waited a week...no bid. Called and asked when I could get the estimate. The lady said she would call me right back. That was a week ago. I guess they don't want my business or they lack the skills and ability to complete the job. If you are looking to get a project done in a timely manner and time is money to you like it is to me....then I suggest you look elsewhere. What kind of business doesn't have the courtesy or professionalism to return your calls and send you a bid after 2 weeks? I see from the reviews on here that I'm not the first to encounter this problem with Bruce. I am also sure I won't be the last. STEER CLEAR!!
8 years ago (13-05-2017)

Called them two days ago and Heather said the guy would come out to give an estimate...the estimate cost me $152.00!! They can't be trusted. Call someone else if at all possible. I'd give them a zero for honesty but that isn't possible to post the review with no star. The critical word is estimate! They don't give estimates everyone!! They want to screw you over.
8 years ago (08-06-2017)

Bruce was a consummate professional. He came out and assessed our old hot water tank, and then went to bat for us with the home warranty company for replacement approval. Once approved, he replaced the hot water tank quickly and was on his way, leaving the work area cleaner than when he got there. I highly recommend Glenrose Plumbing Service.
9 years ago (27-10-2016)

Had them out to replace a 199,000 BTU water heater for an old apartment building. The guy gave me a written estimate of $6,600. He called me back 10 minutes later, said the Bruce could not do the job for under $10,000. I called Bruce and he tried to tell me that I needed an AMSE boiler. When I called BS, he changed his story and said that nobody else would be able to do the work for under $10,000. Gold Seal eventual did the work for $6,600. Don't use this company.
8 years ago (09-04-2017)

Horrible!!! Three times to my house and the problem still exists and even worse. Do not trust this company. They will not fix the actual problem and just ask for more money throughout. That is my experience. If Glenrose Plumbing in Spokane, WA is as professional and experienced as advertised or like they tell you then they should be able to thoroughly diagnose and fix your leak without claiming its a different issue when they come back to fix what was "already fixed" (their words not mine). If it was a different issue the leak shouldn't be in the EXACT SAME PLACE COMING OUT THE SAME PLUMBING LINE!!!! I will never recommend this company and I would suggest you think long and hard before hiring them in any manor! Do a thorough investigation before letting any contractor walk in your home. I am learning the hard way for sure and it sucks!!!! You should see the pictures!
11 years ago (28-08-2014)