Family Care Pharmacy

Always nice, sweet and patient. Has waited for me past close so I could get my medication safely because she didn't want me to rush in cold weather. Always a good experience.

Super rude staff. I was looking for covid rapid tests and they didn't even pick up the phone. When I got there in person, the place was empty and there was one lady huddled in the corner reading a book. I had to call for her attention. I asked if they had covid rapid tests and before I even finished my sentence, she curtly said "No." and put her head back down to her book. Very rude...I would not trust this place with my prescriptions.

First of all, AVOID THIS PHARMACY AT ALL COSTS. There is a Rexall a few meters from this place, and some others in the vicinity. The ratings of other people says it all. Truly, the worst pharmacy. They should not be in the business at all. There was an older Indian lady the owner when I came in today and was the most rude person I have ever met in my entire life. I was all smiles when I approached the counter politely telling her of my visit after 18 pharmacy visits today with no luck for Rapid Antigen Test. She told me "Go wait outside for 15 minutes in your car. Come back after, I don't have time for you". And so I did. Coming back, There were two brothers in line ahead of me whom she gave FOUR 4 boxes of the Antigen test. When it was my turn, she let me still wait then came to me. I told her I came for the Antigen test. She said "I will only give you 2 for the whole family." THERE'S FOUR OF US. And I had the health cards, but she blocked me while I was still talking and said, "Didn't you hear what I just say? Just two! Come back another day!" Worst experience ever. Even if this is the last single pharmacy there is in Calgary, I would rather drive to Edmonton or Medicine Hat to get my prescriptions. It even looks like the Pharmacy doesn't even have the inventory of the medications you would need. Spare yourself from the disappointment and frustration, go to Shoppers, Rexall, London Drugs, or any other pharmacy EXCEPT THIS. Update: My friend came in today and told me she was given 3 boxes by the owner and whispered to her " Don't tell others I gave you 3 boxes". How did I know of this? We work side by side in the office. Then after she gave her the 3 boxes, she shouted for others to hear, "If someone asks, tell them we run out of Antigen Tests".

Have always had great friendly service. Zero complaints

The woman behind the counter has zero customer service skills. I walked in, she ignored me. I said excuse me and before I could say anything else, she yells out I’m sorry I can’t help you right now. Awful !!

I have been using this pharmacy since it opened the owner Batul is professional and very accommodating I won’t go anywhere else

A pharmacist picked up the phone and I asked one question and she answered it and then said bye immediately hanging up on me when I had more questions. Long story short, I would rather go to a crack head for medical supplies rather than go here

Poor service, non-prefessional staff. When I made reservation, they reject to send any text message for address and reminder, staff there said they can't send anything, Okay, that's not their fault maybe. But when I was there on time, they said they do not have any appointment with me , and they don't have any vaccine available! Totally waste of time.

Heads up Saskatchewan or any out of province visitors. I am from Saskatchewan visiting. I found this clinic close to where I am staying. Convenient for me. I visit as a walk in. I am told I have to pay $60 because they don’t direct bill.

Terrible service. They called my family to book an appointment for a covid vaccine shot and 2 days after my family called back to confirm the appointment and then they said an appointment was never made.