Factory Direct

This is a great store for several reasons- it is always well stocked with a huge variety of items and if they don't have what you are coming for, they order it and call you once your item arrives. If for any reason you are not happy with your purchase, you can have it replaced or get store credit. But what other Factory Direct stores do not have is the staff here. ALL of them are not only very knowledgeable about the products they sell but extremely kind and helpful and it starts with their manager Ackila,I think, who gathered very good young people here and assured good supply and variety of goods. I keep coming and buying all my stuff from here for years and recommend it to everyone to at least visit it.
7 years ago (12-05-2018)

Unethical people runs the lace who would give u the worst possible customer experience. I had a refund given in a card against which wanted to make some purchase. I e's told that they have stopped taking the card due to change of IT system or whatever and to come back after a week. I went back and Evey time I was asked to come back later. After a while I got adamant and demanded that they have to resolve it on that day anyhow as it's not my issue and I can't come back again. The store supervisor kept me waiting for hrs (perhaps thought I would get fed up and go away) and when I didn't, very reluctantly came in and punched way the keys to the terminal and settled it. I was fully convinced that he could have done it right away on the very first day. All this for only 40$ refund, imagine if they owed me more money. Indian management at its worst. Stay away for this place.
7 years ago (01-06-2018)

I am giving a one star rating until I get this resolved. Story time: I have a one year extended warranty on my I Phone 7 that I purchased from here for 600$. The phone charger block doesn't work so I have to use the block from my old but still using phone charger because this one doesn't want to work. This phone for what ever reason after calling Bell, apple help on the website everything it still doesn't ring or make calls at all. The speaker works but making calls itself is like pulling teeth on a old person with no teeth at all impossible. The phone calls won't go through but if I use my old phone its perfectly fine. Good waste of money until I get them to replace it. Best thing is there is no refunds at this place so choose wisely when you buy anything.
7 years ago (21-05-2018)

Grrrrreat deals! I've been coming here since they opened. Staff has always been excellent...... very friendly and helpful, especially Akita, Manny and Andrew, who have gone above and beyond the "call of duty". They are always more than happy to explain tech stuff, offer advice for your needs, or even advise when to maybe wait or use another product. I have told all of my friends & family to shop here for all of their pertinent needs. HIGHLY RECOMMENDED!!!!!!!!!!!!!!!!!!!! : ) Sheri & W A R R
7 years ago (30-04-2018)

A reliable discount liquidator. Always something interesting on sale through their weekly fliers. Or , by a quick visit to pick up a cable or something. Good deals on TV'S.
7 years ago (28-04-2018)