Fabricville

I stopped in here to pick up some fabric for a Halloween costume and was a bit lost in the store, once I found my bearings and had a nice look around I picked up my fabric roll. The ladies who do the cutting are fabulous and so kind! They made me want to start sewing more and get my old machine out. Really motivating and just a pleasure. I came back again to buy proper scissors and they gave really good advice.

They overcharged me again. The clerk argued that my material was not on special. When I got home and checked the website I saw that it was. Same code so yes They owe me over 35$ for my order. I don’t trust them anymore. Will call head office and complain. Revised review after I called and went back, The assistant manager was nice and apologized and refunded me what I was owed. So if you think there is a mistake ask for a manager they seemed to be more knowledgeable and helpful.

Biggest Fabricville I've ever seen. If you're looking for cloth, or patterns, or anything related to sewing or home fabrics, don't bother going to smaller places. Avoid the frustration and come straight here. Helpful and knowledgeable staff show some incredible patience even if you have a long list of questions.

Not the the most helpful staff. Like the saying Can't complain about the service there isn't any. You lost me, no longer a customer of the establishment. I left without buying the materials I needed, you lost $250 easy. No stars is what I give you. I will blog about this bad experience so other people don't waste their time .

I would have given at least 4 stars for the fabric quality, space, and customer service. The continued problem that I have with this site is that it’s not accessible. Many older people or those with mobility issues still sew. There is a lower part to the curb but the cement is cracked and broken. The doors do not have an automated feature. There is only a small area between the two sets of double doors so there is barely room for a walker or wheelchair to fit. My mother, an avid sewist and quilter, is unable to go into the store without assistance. In this day and age this is implora le.

They have nice material and the staff is nice. But encountering bitter rude old ladies arguing is commun over there unfortunately.

The staff made me feel like I was inconveniencing them by shopping there and the store is very difficult to navigate. There were zero baskets available when I arrived with my two year old. I chose not to bring my stroller inside because I wouldn't have been able to push it and carry bolts of fabric around. You really could benefit from those little shopping carts that Dollaramas have, with the child seat too. Still no baskets available, so I decided to have some fabric cut already so it would be more manageable to look for more without carrying bolts all around. I asked if I could leave the first batch at the cutting station behind the counter to go get more and they said "no, go get a basket" there are NONE, thanks!. Staff said "Just carry it in your arms then." as if that will make it easy looking for more things while also trying to make sure my 2y old doesn't pull the store apart. Later on my child was walking through the bolts of fabric, which are set up so close together that a thin person like me knocks them over constantly, and a staff member warned me to be careful watching my child and not let her run around these dangerous bolts or they will "break her neck". I asked if I could have one of the many shopping carts the staff uses and she said no, those are for staff only. So you have often nearly empty shopping carts which the staff fill with 2 bolts of fabric so they can roll it back to where it goes in the store. Meanwhile, the customer is supposed to struggle with 4-10 bolts of fabric all by myself and if I have a child, I probably should have paid for a babysitter so that I could shop in the store and not ask my child what kind of fabric they would like for a project meant for them? If you cannot have a cart and roll your fabric around with you, the store should set up a system to have fabric cut and pick it up before paying, similar to how a clothing store will put stuff aside for you so you are not carrying it all over the store. Gap and Old Navy and wherever seem to realize that people will buy more if they are not burdened by carrying things. At the end, it just feels like the staff don't want you to buy things and they would rather you just go away and leave them alone. There's a lot of stuff I would have preferred to look at too if it wouldn't be so hard to get down narrow aisles while moving my fabrics along with me.

My favorite store, you could find many things for sewing or crochet project in good price.

We went shopping for kitchen chair material for recovering purpose and ended up at Fabricville. This is a large store and the poor, friendly lady was the only one in that huge section and clearly, she was overwhelmed serving the numerous customers. This store really needs to hire more people as one person can not do the job of 2-3. I hope they pay her extremely well as she deserves it. This would have been a 4 star + review otherwise. Review reflects on store management, not the employees.

I am a client since more than 20 years and I have a request for the DDO location. PLEASE install an automatic door, many clients come with a walker and it's so difficult to open the doors. Second, invest a bit of money and signal correctly the ENTRY and EXIT in the parking.. It gets very dangerous when you are leaving to a two way lane and someone intends to get in at the same time. I feel that you owe this to your clients. And in another note, my heartfelt thanks to the marvellous sales people in your store.

Directions to Fabricville with public transportation

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