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Musique Red One Music

  1. Dorval
  2. Dorval Store

Reviews, get directions and information for Musique Red One Music

Musique Red One Music

About

Pro Audio, DJ, Studio, Instrument, Rental, Repair, Exchange. *CHAT WITH US ONLINE*



"Red One Music is Canada's finest Online Music Store, located in Montreal, Quebec. We pride ourselves in offering the latest in Musical Instruments, Pro Audio, Speakers, Lighting, Studio and DJ equipment. Red One Music can also provide you with the best in rentals and installations. Online financing option available!"
Address: 2069 Avenue Chartier, Dorval, QC H9P 1H3, Canada
Phone: (514) 225-2226
moc.enodercisum@selas
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Dorval
Zip Code: H9P 1H3


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I bought 2 guitars online from these guys and they are both absolutely amazing! LTD KH-202 for my son and the LTD KH-3 Black Spider with EMG Bone Breaker pick ups. The quality of both guitars and the playability is just perfect. I am a huge fan of Kirk Hammett and having the KH-3 is a dream came true. I set it up and did few adjustments for my own preference and I have nothing to ask for and no complaints. It's heavy but this is how I like it so it stays on angle and I don't have to support it with my left hand while playing. The action, fret board, pick ups, knobs, floyd rose trem, tuning knobs, design, the finish, and I can say everything is absolutely perfect! Aside from the guitars, what made me more happy and satisfied is their customer service. Stephan contacted me before shipping my KH-3 and let me know about very few details about the guitar and I see his intention he wanted to make sure that I am 100% happy and satisfied once I receive it. I was kind of a bit annoying customer for the reason I asked him to send me some pictures of the guitar here and there and ask him questions about my guitar features and specifications and he is so very patient and professional. I will definitely do more business with Music RedOne and I hope I get Stephan again to handle my transaction. Thank you so much guys and keep up the awesome job!
Redone music is a great company! I had a malfunction with the product I ordered but their team was on it right away and arranged to have a new one sent asap. Special thanks to Salomon Bernier for being extra attentive and helpful !
Excellent customer service, Fast replies. and track your shipments.nThank you for this hard to find Spector bass!
I've placed multiple orders with them this month ranging from large ticket items to smaller orders, and each time their customer support team has made the ordering process a pleasure. Highly communicative staff that will ensure you are taken care of throughout the entire process and keep you updated along the way.nnFor me, the best online music store in Canada! Will definitely continue ordering through them for my music needs.
Stay away from this company, my first order was over a year ago and their website showed my items was 1-2 weeks out, I finally received after a couple of months with terrible customer service from Stephan. Fast forward to this year I decided to give them another chance and was able to work with Alex. Alex was great and knowledgeable and provided great customer service, I spent about $5000 in one order, 4 of my items showed 1-2 weeks and I was told I would get it shortly and the other items was able to be shipped out right away.nnAfter a week or two I received my speakers and was told that my speaker bags were not ready yet. Now I am working with Stephan again, I was given a date of June or July and when I questioned him about it he told me it was a mistake and that it would come in mid December then mid January and as of a few days ago I was told it was going to be another 2 - 4 weeks. At this point I have lost all trust in Red One and their customer service and decided to cancel. I'm a mobile DJ and I purchase a set of LD Maui 28 G3 in White, this is why it's so important that I have my protective covers to keep them clean and protected. I have not been able to use my brand new speakers. I emailed Stephan to let him know I wanted to cancel and why I was cancelling, the response I received .. “Hi tony ... Perfect .. “ not a response I was expecting.nnNon apologetic No empathy zero customer service. Would not give them my business in the future.nnEDIT: Alex reached out and was very apologetic about the situation. He was very professional and courteous, I appreciate that he took time out of his day to reach out to me he also offered me a gift card, not 100% sure if I would go back. But appreciated the offer and call.
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