Enterprise Rent-A-Car

Communication and flexibility were lacking with this location. We had a vehicle booked and called ahead on the day of the reservation to see if we could pick it up early. The staff person said "you bet." When we arrived 30 minutes later they said they didn't have a vehicle for us, unless we wanted to pay more for a different vehicle class. I would have expected that, since they said it wasn't a problem for us to come early, they'd either have a vehicle ready or find another way to accommodate us. The car we ended up getting was fine, but this was enough of an inconvenience that it will have me thinking twice before booking with Enterprise (or at least this location) next time.
7 years ago (23-04-2018)

Mostly dealt with Kyle. Had a long term rental (renewed monthly for more than three months) and they were always friendly and helpful (while I was fighting with Autopac over a long-delayed claim) I also rented with Enterprise for a roadtrip to Banff last summer (Pembina location) and won't rent from anyone else.
7 years ago (05-03-2018)

Not a great experience. Wouldn’t be my preference for renting a vehicle in the future.
7 years ago (30-04-2018)

This location is always great with service! Very quick and always professional. They have also gone paperless, which is a nice step in the forward direction.
8 years ago (04-06-2017)

Awesome place fast friendly service.
8 years ago (23-11-2017)