Consulate General of Poland in Toronto

The worst service ever, does anyone even work there, on the phone all they do is ask you to go on the website, the info on website takes you to a schedule where you have to pick a date to schedule a visit, only in that month, it does not show you future availability and all the dates ant times are during hours that no one is available unless they take a day off from work. You can’t leave a message because the voicemail is full. Can we get someone else here? Please!!! It’s easier and faster to get a polish passport going to Poland than here. If the consul works like this than we don’t need a consulate here.

I have gone through a thorough, process to get my citizenship and passport.nnHowever, the entire time, Miss Natalie and her colleagues have been really communicative and very supportive to help me achieve mynInitial goal.nnRight from the beginning, miss Natalie and her colleagues Were very clear and professional To help me obtain all the information required and guided me through all the necessary proceedings.nnI am very pleased to say the least with the outcome and very appreciative for their time and patience.

I am thoroughly impressed by the service I received at the Consulate. Despite arriving half an hour early, I was promptly directed to a counter with minimal waiting time. The staff member there not only suggested a more efficient approach to organizing my affairs but also connected me with a colleague from another department. This colleague provided thorough guidance on filling out a specific form, ensuring I understood every detail.nnIt was evident that every individual at the Consulate was dedicated to assisting me, displaying patience and kindness throughout. I am delighted to report that my experience was nothing short of fantastic. While my matter is ongoing, requiring documents from Poland and another appointment at the Consulate, I eagerly anticipate it, knowing everything will be handled meticulously and with utmost courtesy.nnI also wish to highlight a significant detail that enhanced my experience. Today, I encountered a gentleman of Black descent working as a security guard. His exceptional kindness and professionalism were apparent as he efficiently directed customers and maintained a welcoming atmosphere. Particularly noteworthy was his flawless pronunciation of 'good morning' dzień dobry in Polish, which genuinely made me feel valued and respected.nnAlthough I missed the chance to commend him directly, I eagerly await my next visit to express my gratitude personally. To this gentleman, your sincerity and linguistic skill have earned you admiration within the Polish community. Thank you for your exceptional service!

Just finished an appointment visit at a satellite site to renew our Polish passports. We were extremely impressed with the great advice we received in a very friendly and on time encounter. My husband got his passport renewed quickly and effortlessly very close to home! My situation was a bit more complicated but I received all the information for next steps and all of our questions were answered thoroughly and kindly. Thank you so much!!

People are writing comments, bad comments about this place, about that blonde woman at visas and her bad behavior for years and nothing is changed. She still there. Same woman , same bad attitude towards customers or even worse year after year. She really have problems to listen to people and her anger as a public servant and country represent is unacceptable.nI'm actually in process of writing a letter with complaints about Consulate General of Poland in Toronto to RP Government in Warsaw.