Douglas Memorial Site Services

Needed to visit this hospital on our way back from a trip to the states. While the initial wait time was a little longer than I'd have wanted, once I finished intake through triage, the nurses and doctors saw and treated me within minutes, making this the most efficient trip to a hospital I've ever experienced. I am very thankful for this due to the level of pain I was experience. If any of the staff who assisted me on Sunday, January 21st at 9:30pm see this, I would like to sincerely thank you for your incredible assistance.
7 years ago (21-01-2018)

Douglas Memorial Hospital used to be a full-service hospital but is mostly for Urgent Care and Palliative Care as I know it since we moved to Fort Erie in 2015. The Urgent Care service is served by visiting doctors and my husband and I have had good experiences with both doctors and nurses as we sought medical care and advice. I wish it was a full-service hospital again, save the citizens of Fort Erie from traveling the distance to the bigger hospitals.
7 years ago (21-01-2018)

Absolutely a nightware place to go ..., First at Triagle part, this person ask you when you are sick and in pain, "What you bring here " "i am here to have fun" , no respect , customer service aweful and these people gets paid to insult me. She thinks that she is talking to her a friend , they are all collected from somewhere who have no idea how to treat and respect to patient... Then after waited for 4 hours , Doctor, who's name Faruuk or whatever is ... He sound like interage me instead of asking me how i am doing , he did not bother to take an x-ray he was sending me home and i had fever , Where is the authorities ? these people get paid with my tax. and ... then not done yet, a nurse , whatever I had to asked her, only answer is "I don't "... and she cross the border and giving me lecture , saying that I should show my emphaty for other patient who took my line. Wake Up damn Goverment this place is a corrupted , smell bed. fire all these people and get right people who love to serve patient not just see them someone stop by for fun !!!!
7 years ago (06-02-2018)

Waited 5.5 hrs to find out I was fine and didnt need a prescription.
7 years ago (14-11-2017)

In regards specifically to urgent care. Just shut it down, it's absolutely useless. At least if you have an infant that's sick. Triage nurse needs to learn some people skills. The doctor was useless. Just go to GNGH or ST. CATHARINE'S. Don't waste your time here.
8 years ago (14-06-2017)