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Reviews, get directions and information for Niagara Falls Memorial Medical Center

Niagara Falls Memorial Medical Center

About

Niagara Falls Memorial Medical Center has been meeting the health care needs of the Greater Niagara community for more than a century. What began as a small emergency hospital in 1895 has evolved into Niagara's Premier Health Network.

Story

A full service, 171-bed acute care hospital conveniently located in downtown Niagara Falls, NY, Niagara Falls Memorial operates the busiest emergency room in the region and offers specialized services in obstetrics and gynecology, cardiac, stroke and diabetes care.

We also provide a wide array of adult inpatient and outpatient behavioral health services.

Mission

Improving the health of the Greater Niagara Region with a passion for excellence.

Address: 621 10th St, Niagara Falls, NY 14301, USA
Phone: (716) 278-4000
gro.cmmfn@taebhtlaeh
State: New York
County: Niagara County
City: Niagara Falls
Zip Code: 14301


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I had surgery today, and I know the anxiety that goes up to the procedure being done is through the roof. But I have to say that the staff that worked today were so professional. I was pleasantly surprised. They made me feel comfortable, calmed my nerves, and am delighted to say that one of nurses even went out of his way to get me a Tim Horton’s coffee when I woke up after the anesthesia. They called my ride and told her to just pull up to the door and wheeled me for door to door service, which was very convenient for her as well. They deserve this excellent review, as they were nothing but kind, caring, and everything you’d want for your day of surgery to be, even though you don’t truly want it. Excellent!!!!
7 years ago (14-03-2018)
Usually I️ don’t write reviews this hospital is a joke, a place for most of the workers to come and get on phones so they can kill their time. There are really good workers who really work like they work in hospital not all are same but majority of the workers shouldn’t be here. It’s not one day experience I️ am talking months of watching how system works. Honestly request to workers if you get a job in health care please be loyal to your work. you might have many patients someone might only have one father or mother who is suffering in hospital and your one mistake could make things worse forever.
7 years ago (21-11-2017)
I've dealt with this hospital a few times, the first I was having incredible stomach pains and they told me I had a respitory infection, sent me home with ibruprofen. I had to come back the next day because the pain was so intense, at first they thought I was only back for the drugs but come to find out I was having a gallbladder attack and had to be transported to ECMC for emergency gallbladder removal surgery, super negligent on their part for not catching it the first visit. The next time was for my third child and the only reason i used them was because it's the closest to home. The nurses were good, some are way more caring than others but the way they bill their claims is insane and the part that is so frustrating. Billing for each provider: the hospital, the baby, my actual doctor, the anethesiologist, they even billed for the socks they gave me! It is incredibly expensive for the patients especially if you have a deductible. Make sure you're familiar with your health insurance policy before receiving care here, so many hidden costs 😭 honestly go to Sisters or ECMC to save yourself the frustration.
7 years ago (04-01-2018)
Usually don't post reviews on anything, but this was ridiculous. I asked about volunteering opportunities and the guy at the front desk very rudely said "call between 8-4" I proceeded to ask him who I would speak to and he mumbled something so I tried to ask if he could repeat what he said and he just goes "call between 8-4" clearly annoyed that I couldn't understand him and hangs up in my face while I try to ask another question. Honestly just this experience alone makes me not even want to call back tomorrow to offer any help. If that's how some of the staff talk to the actual patients that need help then this is just ridiculous. Hopefully if I call back tomorrow I won't be met with such rudeness.
7 years ago (20-12-2017)
Waited for 2+ hours, doctor kept interrupting me and then they just told me to wear my brace and take ibuprofen. I told them the brace didn't help in the past and they said there was nothing they can do unless it's actually broken. Have to go see an orthopedic doctor tomorrow. So excited for the bill that comes in for literally not helping at all.
7 years ago (30-07-2017)
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