Mount St. Mary's Hospital

Went to emergency services after my doctor told me it would be best to go and be safe. Was treated as if and even told that my problem was "not exciting enough" and waited 3 hours for simple results. Although the nurses were rather nice, the doctor was horrendously rude, and I could audibly hear him mocking me outside of my room.
7 years ago (13-03-2018)

What a great facility! They deal with people who are usually going through something terrible and that often skews a person's perspective. The staff where professional and efficient. They handled everything well even when we where freaking out. I highly recommend Mount Saint Mary's. Nobody really wants to go to a hospital, but the next time we need to it will be this one.
7 years ago (27-11-2017)

Avoid the emergency room at this hospital, they don't treat your systoms and release you to go home without properly addressing your issues. I would never return there again, nor recommend anyone to go there. The ER doctors have their own standards of treatment.
7 years ago (08-02-2018)

Most of the nursing staff was friendly, however, some were very nasty. Despite the inpatient floors appearing recently renovated, the remainder of the hospital is very outdated. The elevators are old and jerky. The cafeteria has limited hours closing at 2 pm on the weekends. The hospital did not have enough IV pumps or poles so the fluids were set to gravity hanging from the curtains. What is going on here? Did Catholic Health forget they have a hospital in Niagara County? The parking is free though and that is a plus!
7 years ago (07-12-2017)

Since 0 stars is not an option, I guess it will have to be a 1. That may be only because the ER staff in the 'check-in' counter were friendly. I am from Ohio, and unfortunately had a medical issue that became a life or death situation due to the ignorance of this hospital. Initially, I went to St. Mary's Hospital in regards to receiving care in the ER because I was in incredible pain. When I was there, I was taken back into the ER and checked out, mind you, while still sitting in a wheelchair when this was a pelvis issue. The Doctor said that I had pulled a muscle and gave me medicine that I was allergic to, even when telling him that I was allergic. The very next day, I knew that the pain was too much and something was incredibly wrong. I went to another hospital and turns out that I had gone septic. If I had waited longer, I would have died. After a week in the OTHER hospital, and an emergency surgery, I was home. This could have been prevented if Mt. St. Mary's did their job. Now, after being billed for the poor service, I am in collections with THIS hospital bill because they refuse to speak to me any further and listen to this complaint.
8 years ago (25-06-2017)