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Reviews, get directions and information for Crowne Plaza Moncton Downtown

Crowne Plaza Moncton Downtown

About

A Crowne Plaza that offers a modern, urban hotel experience in the heart of downtown Moncton, while still offering the warmth of East Coast hospitality.

Story

At Crowne Plaza Moncton Downtown, we’re ready for business 24/7, with connectivity that works, food that works, meetings that work, fitness that works. When a business hotel works better, business works better.
Our hotel offer products and services that help you be productive and be at your best while traveling for business. From complimentary wireless internet access throughout the hotel and in your room to convenient access to power when and where you need it, keeping you connected and productive
We want to ensure you have all the details about our property and its amenities prior to your arrival so you can have a successful stay from the very start. From property location and parking to onsite internet and laundry services, you’ll find all the relevant information you need here to make your stay comfortable and productive.
Car Parking Available
Complimentary Daily Self-Parking is not available
Self-Parking Fee: 12.00 CAD
Valet Parking is available
Valet Parking Fee: 15.00 CAD
We offer exterior parking. Self pay stations located ot ground level entrance. Parking fee can also be arranged through front desk.
-Hotel is located in the city center
-Airport: Greater Moncton International Airport (YQM)
-Airport Shuttle is available
-Local Time Zone: GMT-4
-Check-In Time: 3PM
-Check-Out Time: 11AM
-Minimum Check-In Age: 19
-Late Check Out Available

Address: 1005 Main St, Moncton, NB E1C 1G9, Canada
Phone: (506) 854-6340
moc.notcnompc@snoitavreser
State: New Brunswick
County: Westmorland County
Zip Code: E1C 1G9



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Reviews
Liked the room 412, roomy and well appointed. Fridge did not work well. Enjoyed swimming pool and hot tub. Both became dirty looking, hair in pool, likely due to usage this weekend. We liked the seafood chowder in the 9th floor restaurant so much, that we returned on day 2 for that specifically. Service in that restaurant was friendly and helpful. Check-in and out were hassle free. I feel the $12 parking fee at check-in was a gouge. Over all, I would stay there again.
We booked this hotel based on their advertisement of being ‘pet friendly’ & we looked at other hotels in the area marketing the same thing with fees associated. The Crowne doesn’t explicitly list their ‘pet fee’ so it’s basically an unknown cost until you check in at the front desk. We assumed that since they didn’t list it as clearly or at all as we were not able to find it anywhere on their site as the other hotels that the fee was nominal if at all an actual cost to expect.nnWe expressed concern & disappointment to the front desk agent at the time of check in but she was dismissive & told us to speak with the manager in the morning if we wished. We did & thankfully, the front desk agent mentioned that he’s tried to bring this to management in the past & does see it as a failure to be price transparent to their guests. Our pet fee was waived which I felt good about because we always bring our dogs’ bed & are very conscientious about leaving the room in a respectful way.nnI think the main problem here is that the hotel does not list the price related to pet stays in a transparent way that should be as easy to see as the going room rates. It’s misleading to consumers and throws shade upon the initial check in experience. The pet fee is still very competitive to other hotels in the area. Otherwise, the rooms are standard fair & I have no other complaints.nnIn my mind, when the prices for pets are not as clear as they are for humans, it’s like ‘lying to your customers by omission’. It just felt a bit like the pet fee was ‘sprung’ on us at check in. For that reason, when we return to Moncton, this hotel won’t be part of our stay.nnHowever, I will say that their breakfast was really good value, delicious and we had a very kind, attentive waitress. The room was clean, quiet and I did enjoy the lovely hand written note.
Rooms were clean and tidy. Great service from the staff. My kids enjoyed the facilities immensely. My only criticisms was that elevator service was frustratingly slow. The steam room didn't always work either. Apart from that a pleasurable stay.
I put 4 for service because the steam room wasn't working.nWe had three nights of camping and stayed here day 4 of our vacation. It is so pretty and clean inside the lobby, halls and rooms were clean and air flow is good! Everything was clean. Complimentary water inside the room, the baby crib was cozy. Please keep up the excellent work as it's difficult to find the perfect hotel.
One of the best stays me and my family have ever had. From the check-in with James to arriving to our rooms to special hand written notes from the front desk staff with chocolate and a sweet little toy for my nephew to arriving in the restaurant greeted by 3 wonderful staff members to receiving the best service I have ever gotten by your server Adrian, whom my family of 7 raved about for the hour after we had dinner to checking out in the morning being greeted by the great staff you have on the front desk. Defiantly a 20/10 experience, me and my family will certainty be back next time we are in New Brunswick
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