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Reviews, get directions and information for Crowne Plaza Moncton Downtown

Crowne Plaza Moncton Downtown

About

A Crowne Plaza that offers a modern, urban hotel experience in the heart of downtown Moncton, while still offering the warmth of East Coast hospitality.

Story

At Crowne Plaza Moncton Downtown, we’re ready for business 24/7, with connectivity that works, food that works, meetings that work, fitness that works. When a business hotel works better, business works better.
Our hotel offer products and services that help you be productive and be at your best while traveling for business. From complimentary wireless internet access throughout the hotel and in your room to convenient access to power when and where you need it, keeping you connected and productive
We want to ensure you have all the details about our property and its amenities prior to your arrival so you can have a successful stay from the very start. From property location and parking to onsite internet and laundry services, you’ll find all the relevant information you need here to make your stay comfortable and productive.
Car Parking Available
Complimentary Daily Self-Parking is not available
Self-Parking Fee: 12.00 CAD
Valet Parking is available
Valet Parking Fee: 15.00 CAD
We offer exterior parking. Self pay stations located ot ground level entrance. Parking fee can also be arranged through front desk.
-Hotel is located in the city center
-Airport: Greater Moncton International Airport (YQM)
-Airport Shuttle is available
-Local Time Zone: GMT-4
-Check-In Time: 3PM
-Check-Out Time: 11AM
-Minimum Check-In Age: 19
-Late Check Out Available

Address: 1005 Main St, Moncton, NB E1C 1G9, Canada
Phone: (506) 854-6340
moc.notcnompc@snoitavreser
State: New Brunswick
County: Westmorland County
Zip Code: E1C 1G9



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Reviews
I would have given the Crowne Plaza a 5-star review if not for the experience we had this time. Our floor was filled with what appeared to be a sports team, with guests constantly going in and out of their rooms, talking loudly, and knocking on doors.nnOur family, including our young daughters, went to bed at 9 p.m., but by 11 p.m., the noise was still ongoing. My husband called reception to ask if they could speak to the guests. Forty minutes later, nothing had changed, so I called again to see if another room was available. I was placed on hold for several minutes, and when I finally explained our situation—that our children were asleep and moving rooms in the middle of the night would be very disruptive—I was told we could switch rooms for a discounted price.nnNot only was our family placed on a floor almost entirely occupied by a loud group, but I also couldn’t sleep, and we were expected to pay extra for a peaceful night. Ten minutes later, they called me back and finally offered another room. However, I only managed about four hours of sleep. My husband, who stayed with the kids, was woken up multiple times, as were our children, as the noise continued until 3 a.m.nnIt is completely unacceptable to place families or individuals paying hundreds of dollars for a relaxing stay on the same floor as a team of teenagers. I expected more understanding from the staff, and asking us to pay for a quieter room was especially disappointing.nnAside from this, the hotel itself is great—we love the pool and hot tub, though the steam room isn’t always functional. The breakfast and rooms are excellent, and the staff at the breakfast bar were very friendly. Unfortunately, due to this experience, we are now driving home exhausted.
I've had the pleasure of hosting two meetings at the Crowne Plaza Moncton in the past couple of months, and both experiences have been exceptional. From the initial booking process to the actual events, the staff has been an absolute delight to work with. They are consistently professional, friendly, and incredibly helpful.nnBeyond the fantastic service, the hotel itself is a true asset. It's clean, well-maintained, and offers a comfortable and welcoming atmosphere for guests. The central location is also a huge plus!nnI highly recommend the Crowne Plaza Moncton. They've certainly earned my repeat business.
Centrally located in Moncton. Lots of restaurants within walking distance. The Avenir centre could be seen from the windows across the road. Staff were great particularly reception. Really welcoming and helpful. Rooms were nice and clean if a little dated and bathroom snug. Beds were comfortable. Breakfast was really good with a good variety of options. There was a pool, hot tub and steam room which was the main reason for picking this hotel. Will be booking again if we’re in the area
I stayed at this hotel for two business trips. Both time I was met with friendly staff and an amazing room. The hotel is conveniently located in downtown Moncton and the rooms are very clean and modern. I highly recommend this hotel to folks looking to stay in downtown Moncton.nnI also had the absolute pleasure of dealing with Caleb who is one of the front desk assistants during the two stays. They did a wonderful job at answering my questions and accommodating my needs. They also assisted me with an early checkout and made the entire process extremely smooth. They truly are a great employee and are a gold standard for service workers. They made both stays extremely welcome and amazing. Kudos to you Caleb and the Crowne Plaza for the wonderful customer service! :
Beautiful hotel service was friendly and everything very clean. Parking was a bit of a pain when I first arrived as they had an event going on they allowed everyone to park in their small parking lot. Room service for breakfast was very fast and the food and coffee was fantastic. You could hear all the road noise quite loud in the room, but location is great, walking distance to lots of pubs and restaurants. Unfortunately pool and hot tub were packed with kids which sucked for what was supposed to be a quiet weekend had hoped picking a place without a water slide on a more upscale spot would have limited that. But other wise great stay
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