Critter Jungle Carling

Best pet store in Ottawa, great prices and selection of natural pet foods. Staff are knowledgeable and friendly. I had an easy return on a coat that didn't work with my puppy. Would highly recommend to anyone with any kind of animal.
7 years ago (07-12-2017)

My review is based off my experience purchasing a hamster 2 years ago and the supplies I have purchased over the years. The most excellent and most important quality of this pet shop is that it sells healthy animals. I personally purchased a dwarf hamster from them 2 years ago. Commonly, pet store hamsters will have many genetic defects due to poor breeding. HOWEVER, my hamster is still living at the ripe old age of 2 years 3 months old with no defects whatsoever. (avg. lifespan for a dwarf is 1.5 years) That's how I know that Critter Jungle uses a great hamster breeder. All the food they have stocked is high quality. You would be surprised how many hamster foods on the market include dangerous ingredients for hamster (such as red dye or garlic). None of these unhealthy foods make it onto their shelves. The hamster bedding, houses, and wheels are all good as well. I only have one critique of their stock: the hamster cages that they supply are too small for the minimum (360 sq inches). However, I can't hold them responsible because no-one manufactures hamster cages that large. If you are buying a hamster, I would recommend making a "bin cage". It takes 20 minutes and is way cheaper and better for your hamster. Their staff is always friendly and helpful, even right before closing. My only serious critique of Critter Jungle is that when I purchased my hamster, they didn't have any information on him. They didn't know his breed, gender, or age. In fact, they said he was probably a Winter White hamster but I have since identified him as a Campell's. They said their "hamster guy" wasn't in so they didn't have the information. I don't know if they have improved on this since 2 years ago. I'm not too upset, because he's so healthy. TL:DR Healthy animals, healthy food, helpful staff. Best pet store in Ottawa!
7 years ago (26-10-2017)

Love this pet shop. Great selection for any of your pet needs. Owners truly care...was there once and concerned at the state of kittens, only to find out that the owner was taking them home each night and nusing them back to health with the appropriate medication. Nothing better than people that truly care. You often find them helping support rescues and their staff are very knowledgeable. Higly recommend.
7 years ago (04-12-2017)

Great place for pet supplies with friendly staff and lots of variety! I have an African grey and their parrot toy selection is the best I've seen in Ottawa. I definitely recommend this place for anyone who wants to treat their companions.
7 years ago (24-10-2017)

Love this store. Knowledgeable staff, with a great stock of supplies. Purchased our new snake "Hyacinth" from them recently.
7 years ago (08-12-2017)