Cooper Plumbing LLC

I called Cooper Plumbing 9 days ago. Left a voicemail describing a "somewhat urgent issue". They never called back. In the meantime, their competitor got someone out right away, fixed the issue, and gained a loyal customer. Cooper Plumbing lost.
1 7 years ago (01-11-2017)

Brandon came to my house to diagnose my water heater and quote the install of a new one. After looking at my unit he determined that my electric heater simply needed new elements. He then spent nearly an hour explaining how this is a job I could complete myself and showed me what I would need to do. He left without a new job but definately a new customer! The least I could do is give him a 5 star review! Oh yeah...his quoted price for the job, when we still thought I may need a new heater, was very fair and he took the time to explain my options.
5 9 years ago (09-05-2016)

I contacted Cooper Plumbing to install a dishwasher in my kitchen which did not have one in it before and hook up a water line for my refrigerator. They made it extremely easy to set up a time and arrived right on schedule, even though I live way out in the country!! They installed the dishwasher and hooked up the water line in no time, and I was very happy with their level of professionalism and service. I would highly recommend Cooper Plumbing to anyone. Also, I love that Cooper Plumbing is a local, family owned business and I plan to continue using them for any future plumbing needs.
5 10 years ago (05-09-2014)

Had a new water heater and water softener installed a week ago by Cooper Plumbing. They were very personable and knowledgeable. I called on a Friday evening when my water heater was overheating and overflowing water onto my basement floor. Brandon was out 8am Saturday morning with a new heater for me. Installed in about an hour and a half. Everything has worked great since. Prices are very reasonable and best of all they're a locally owned family business. I definitely recommend Copper Plumbing and they're highly ranked on Angies list as well.
5 11 years ago (26-04-2014)

Cooper plumbing is an excellent choice for all your plumbing needs. I wanted an additional water meter put into my basement so I wouldn't get charged from the city for sewer costs when watering my yard or washing my vehicle. Brandon came in and added the additional piping that was needed. Unfortunately how Brandon set up the additional piping was incorrect for the city of Mt Horeb. I phoned Brandon and explained the situation and without any argument Brandon came back to the house the next day and replaced the current set up with the set up that was approved by the city of Mt Horeb and all for no extra cost. Additional, and why I am giving Cooper Plumping 5 Stars is because the same day Brandon was in my home adding the additional piping for the second water meter, I had a heating company installing a gas line for a new gas stove. The gas was shut off so the pilot light under my water heater was no longer lit. I assumed because Brandon was working on the water lines that he was the one that responsible for the lack of hot water. I phoned Brandon late into the evening and he informed me that he did not tamper with the water heater but because the heating company would have shut the gas off, they must have forgotten to turn the pilot light back on. Brandon spent about 30 minutes on the phone with me via face time through our iPhones and walked me through how to reignite the pilot light so we would have hot water again. This service was way above and beyond as Brandon was not at fault but still took the time to walk me through how to get the pilot light back on so we wouldn't be without hot water. I definitely recommend Cooper Plumping as the service was absolutely outstanding!
5 12 years ago (15-01-2013)