H.J. Pertzborn Plumbing and Fire Protection Corporation.

I have had Pertzborn Plumbing at my home numerous times recently. I have called several times to speak with Steve regarding billing questions. He has always been patient and understanding with me and adjusted my bill according to issues I discussed with him. There aren't a lot of companies that would do what he did for me because he felt it was the right thing to do. Steve is an awesome person and employee. I must also say as many times that different service techs have been here they are all outstanding and are truly a credit to their profession and to the company they work for. Tim was here most recently and is absolutely an asset to this company. I have had different employees at my home and everyone of them are exceptional in what they do. Everyone at Pertzborn from billing to the person that answers the phone when you call are the absolute best. There is a reason they have been in business as long as they have and I hope they stay in business for a long time to come. Always call PERTZBORN if you have any problems whatsoever. You will never be disappointed and will always be happy with the work results. Thank God for a business like this that puts customers, honesty, excellent service and integrity above all else, which is very hard to find in this day and age.
9 years ago (03-04-2017)

Used twice recently--replace a kitchen faucet and put in a filtration system. First time I've used Pertzborn and will use again. Had Scott the first time and requested him for the second visit. Took the time to explain what he was doing, and did a few things to make his installs to his liking--ie added a couple valves where we didn't have any, replaced another valve with something that is better. Bottom line is I felt very confidant he gave us the best installs with the best connections--clearly felt strongly about doing the job right, not just getting it done.
10 years ago (26-01-2017)

These guys are awesome. I just had my 2nd experience with Pertzborn, and it was as excellent as the first; I now will use no other plumber because their customer service and expertise is so top notch. A previous plumber botched an earlier job. By contrast, Pertzborn was highly efficient, skilled, clearly explained the issues - and beautifully took care of it. I also appreciate that they have several plumbers - so they can usually send someone out soon. Finally, they explained the billing/charges up front when I first called, so there were no surprises. Icing on the cake: each person I dealt with was super friendly and professional. Great stuff!
10 years ago (19-08-2016)

This is my experience in Waunakee. These guys are fast, competent and if something does go wrong they take care of it. They also are big enough that they can make emergency calls at almost any time and you don't have to sweat the small stuff. They are also large enough to have a very professional business office to work out any issues there. I am very happy after years of working with these guys.
10 years ago (30-03-2016)

I called them after discovering a horrible smell coming from the bathroom and basement. Their office staff was cheerful and polite, and they put me in touch with the service department immediately. I was told someone would be by within a couple hours and that they would call before they headed out. Maybe 45 minutes later I got a courtesy call saying a plumber (I think Greg) was on his way. I was SO impressed already! Then he discovered that the smell was coming from a sewer pipe from a toilet that was removed during a foundation repair. The pipe was never properly capped, but Greg fixed it in ten minutes. No more smelly house! He answered some other questions I had about our fixer-upper and he was so nice with our dogs that I sent him off with a bag of homemade cookies. HJ Pertzborn was worth every penny, and now I'm going to have them replace our water heater. SO impressed!
11 years ago (19-01-2016)