Reviews
Hi, my name is Stan Davies. I am the owner at Capitol Plumbing Co. Wanted to let readers of the reviews listed to be wary of online reviews. For instance, the review from Sam Wallace is a flat out lie. I asked him the brand of softener when he called, said he didn't know so I told him that was fine and that we would take a look at it. I sent a plumber out who determined it was a brand of softener we had no access to parts for. My plumber left after advising him on what we thought were his best options and he was NOT CHARGED ONE PENNY! As to the review from Justus B, again not true. They had called and asked to have a plumber repair a leak. They never requested a bid. We have NEVER done bids on repair work and on leaky water heaters we offer a quote over the phone. When the plumber went to the job, he assessed the leak and advised them what they needed and then told them the cost up front. They had us leave after performing this service, telling us they wanted to think about it. It is a sad statement to our current value system when we think it's o.k. to post things on line whether true or not simply because we think we have an anonymity implied. Thank you for reading this post.
I called on a Saturday when all other plumbing companies are closed. I needed my 40 gallon water heater replaced. They told me they could be there in 30-45 min and what the cost would be. Within 3 hrs of my call they replaced the water heater and took the old one away. The plumber they sent was nice and explained what he was doing. Thank you very much for the wonderful service!!
Today was the third time we've used Capitol Plumbing in the last three years and I couldn't be much happier. Prompt, friendly, quick, tidy and effective! They come when they are needed. Today that was just an hour after I first called. Stan had said they would be here within an hour to hour and a half, but they got here in an hour and jumped right into the job of replacing some clogged cast and galvanized drain fittings in the basement. The job took less than an hour, and the problem was solved, the area cleaned up, and after a friendly "thanks and have a great day" all done. I can't comment on cost because I neglected to ask, but they've been very fair in the past. One of the plumbers was Doug, and I didn't catch the other guy's name, but they did great work. By the way, I like businesses where they answer the phone with the company name and the person's name. Thanks Stan, keep up the great job!
Very pleased! I feared I had a major plumbing problem but after describing what happened over the phone, he explained what probably had occurred. He said he was 99% sure that was it AND, of course, he was right! No charge...just quick and courteous service. When I need help again, I will definitely call Capitol.