Chicken Shack

Last time we will ever order from this place.nnA few months ago we ordered delivery and was told it would be around 40 minutes. It ended up being close to 3 hours. Refused the food at the door, and called them to say why. Woman who answered was rude, and told us it was just made before it was sent out. Ignoring the fact that I called her numerous times already while waiting, and she told me the food was finished and waiting for the delivery driver. 2 hours prior to me calling this time.nnWe decided to give this place another shot, and ordered a 2-piece snack & the XL Pizza with 20 Wings combo. Got here in a decent time, but they forgot to send the wings. When we called them, the woman who answered was very rude, going as far as to call us liars, saying they were sure they sent it. After insisting that they did not send it, and that the bag they sent the 2-piece snack in wasnt even large enough to fit anything else in, they finally sent it. Additional 40 minute wait to get our full order.nnI can understand if it's busy and a mistake was made, but calling your paying customers liars is unacceptable.

Love this place. Portions are great! Onion rings: best around! Southwest potato skins: huge portion and extremely tasty! Not good if you’re on a diet! Lol pic below. hero sub: huge! Very tasty! A bit messy. Pic below! Fish taco wrap: best I ever had!! Pic below! Service was above and beyond. Good prices too!! Love this place and it is a must go to every time I come home to Glace Bay!!!!

Just ordered the hot chicken sandwich from the chicken shack in Glace Bay, it was the most disgusting meal I had ever gotten, ordered gravy on the fries, there was that much gravy that the fries were soggy, the sandwich was pieces of scrap chicken over it and full of grizzle was that salty that I couldn’t eat it. That’s my last order from there it was totally disgusting. I wouldn’t recommend this restaurant at all the meal went into the green bin

Was my first time at the Sydney River location and giving the staff 5 full stars. As a new business opening up, there's bound to be hurdles as far as timely service is concerned and had to wait for an extended period of time however, I'm giving props to the girls behind the counter. They were fantastic in running the operation and made sure everyone was served to the best of their abilities. The chicken beats anything served at any other locations by the way. Be patient and order ahead of time if you're in a rush. It's worth the wait.

Nice place and delicious food, we tried the fried chicken combo and it was good. Should have reduced a bit of salt in the chicken. But I will again go there