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Reviews, get directions and information for CARSTAR Cobourg

CARSTAR Cobourg

About

CARSTAR is the largest MSO for auto body repair in North America, offering the highest quality work and superior customer service.

Story

When you choose CARSTAR for your vehicle repair, you’re choosing North America’s largest network of body shop owners. That means you get the national training, quality standards and resources of the network, along with the personal service and community involvement of our local owners. We believe this unique combination provides you the highest quality vehicle repair possible and supports a vibrant locally owned and operated business in your community. With more than 500 CARSTAR stores in 32 states and 10 Canadian provinces, CARSTAR and its franchise network employs some 4,000 automotive professionals throughout the United States and Canada to serve your auto body repair needs.



"CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs."
Address: 1056 Elgin St W, Cobourg, ON K9A 5V5, Canada
Phone: (905) 372-3673
State: Ontario
County: Northumberland County
City: Cobourg
Zip Code: K9A 5V5


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


related searches: carstead cobourg, carstar fraser ford
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Reviews
Unprofessional, unhelpful and disorganised. Took my damaged car in for an estimate in the morning, and told they would get back to me "in a couple of days." Heard nothing for three days, so went back on the fourth day to discover that the estimate had not been done estimator was off all week and that they needed more photos. If they needed more photos why not phone me? And if the estimator is off all week, why bother to conceal it? I have gone elsewhere and received much better service, but it does little to offset the fact that Carstar wasted four days. My time is just as valuable as theirs.
Took my pickup here at the recommendation of my insurer after an accident. After almost 2.5 months to repair it due to covid staffing issues, they gave the truck back to me and the truck wouldn't start after less than 24 hours of having it back. Gas door also would not stay closed. They also failed to replace the damaged rims as well, so brought it back to finish repairing those issues. After getting the truck back from CarStar a second time, the tonneau cover came off on the 401 not long after. Took the truck to a different auto shop, and it turns out CarStar installed the tonneau cover incorrectly onto the plastic rail caps instead of installing it correctly onto the metal rails where it should have been re-installed. Super lucky the tonneau cover didn't hit another vehicle on the 401 when it came off. Would give negative stars if I could.
Friendly service staff. Explain the work done. Quick and efficient with decent pricing for a dealership. Vanessa is great.
This is the second time I've had Carstar take care of damages from being rear ended ... two different vehicles. David and Jennifer are caring and take great pride in reassurance. Great service on my latest repair; I now understand "white" vs "white" : Very difficult to match but it's all good. Highly recommend this place. Convenient and accurate forecast.
If I could give negative stars I would. Brought our car here after an accident. Insurance suggested this company and covered the work for the life if the vehicle. 15 minutes after getting home I noticed the fog light is still cracked. They glued my broken old headlight back in, didn't replace both hinges in the hood, the head light doesn't line up, the arm on the hood is still broken, and they ordered the wrong grille, so they cut and pasted it to fit. Tried calling the manager, but he did nothing but yell at me. Escalated via insurance company and still waiting. I will never ever, EVER go there again.....
What incredible work they do your car goes in hurting and comes out looking bran new. The staff is very friendly and accommodating. The owners will answer any questions or concerns you may have
Great guys to deal with.Dave is a great person and made everything easy.Cheers.
Went there to get a door and mirror fixed, first time getting car back windows wouldn't work, car making weird noise from door when past 60km, took it back again and they got hostile , worst mechanic ever!
Took me right away, were super efficient with my car estimate and emailed estimate promptly.
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