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Canadian Tire

  1. Oshawa
  2. Oshawa Hardware Store

Reviews, get directions and information for Canadian Tire

Canadian Tire
Address: 441 Gibb St, Oshawa, ON L1J 1Z4, Canada
Phone: (905) 728-6272
State: Ontario
County: Durham Regional Municipality
City: Oshawa
Zip Code: L1J 1Z4


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
The store in 441 Gibb St, Oshawa is a total failure when it comes to to customer service and good conduct with diverse race and cultural people. It’s full of racist managers.nnThis instance with me on Oct 24, 2024, I brought my car in for a regular oil change, also bought other stuffs. While checking out I asked the manager / supervisor Michael to double check and explain me the charges. He did and I came out of the store fine nothing bad. Friday morning I received a voice mail that they forgot to charge me for my oil change the main reason I visited CT for, so later I called back to know more and pay if there’s anything not paid. The automotive manager DON who answered my call was Rude, upon asking him that I asked Mike to double check everything before charging me , and he should’ve noticed if he didn’t charge me for the oil change and I remember he mentioned oil change in the check he did. But the manager DON responded that made Mike to forget scanning the invoice. Which didn’t make any sense since it should’ve reminded him on the contrary. He said “the mistake by the store doesn’t make you not responsible to pay” which I believe was disrespectful and humiliating since I called back and I have all the willingness to pay for the service I’ve taken. I am a long term regular customer of CT and he trying to imply I’m trying to take free stuff without paying is total nonsense. I Have to spend time and effort to go again to make the payments, this is unacceptable.nnI came to the store and informed the store manager Jordan who apologized with a straight face with 0 empathy and said he can’t speak for another person, then why the hell is he is manager for??? . I’ve no idea how these people are the leaders of a store which should have higher standards for themselves.nnALSO THEY FORGOT TO SCREW THE SPLASH GUARD UNDER THE HOOD WHICH FLEW WAY LATER AND THEY DECLINED TO FIX IT FOR ME, This place is a bummer never coming back, bunch of incompetent people working here.nnFinally instead of apologizing or offering something for the inconvenience they’ve cost to burn my gas again and come to the store, they in fact made me feel that I left without paying. Cheap mentality.nnThe store in Pickering south Whitby are way more professional. This store previously had an issue with a product they claimed is discontinued but very much active said by the Pickering store.
I came in to buy 4 new tires. Came in through the automotive doors. Went to the desk to ask and inquire about pricing. I told him my car and he asked me the size of the wheels and I thought he could tell on the computer but he could not, so I should go out and check the size. Went to go out and they told me I couldn’t go out through the doors and I had to go around to another part of the store to leave. I said I just came in through those doors and I need to go out and come back in because you guys need information. Guy kept talking to me about corporate policy and did not let me out through the door that I just used. Asked to speak to the manager and he forcefully said ,because there Was an audience of associate, that he was the manager. Obviously A low level manager. Use some common sense. I left your store through the doors you asked me to Leave, but I did not come back And went to another store and bought $1500 worth of tires. You need to use some common sense. I don’t know how much you lost from me as a customer Because I promise you, I Will not go back to that store. I appreciate you guys don’t care Because you’re big But one day When you look at your PNL And wonder why you’re down remember its an accumulation of people like me, And not bad product Purchasing. You just put poor leaders In your building
If I can give 0 star to the lady on the phone at customer service, I would. Got the defective peice of tires, called to the customer service, the lady was extremely rude over the phone, I just asked her that I got the brand new tires yesterday n as soon as I brought them to my mechanic, they said these are defective pieces. Rather than solving the issue, she was extremely rude.nnBut then went to the store, every other employee at the auto service part was nice n handles the situation properly. They are the only reason m giving 3 stars
Special shout out to the grinder and sweet Lady Lesley! I recently became a first-time owner, and found out the air filter was clogged up. Leslie was on the move and saw me puzzled and helped go out of her way as I was already uncomfortable not knowing in the first place. Thank you so much Leslie and even heard she helps makes handcrafted bracelets for the staff, what a keeper!
Nice store, clean, clean washrooms, lots of parking, handicap parking available.nStaff is knowledgeable and friendly good variety of products and prices are reasonable.nI would go back to this store again.
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