Canadian Tire

One of the best Canadian Tire store that I have ever visited in Canada. The place is currently under renovation but there are clear signs that indicate where the store and the online order pickup place are. Everything is well designed and has customer service in mind.The online order pickup place is as I have stated, clearly market with large, easy-to-read overhead signs and is in a designated place separate from the store itself so you don't have to go through the store to pick up your online order and can just pick up the order and go if you would like. The order pickup place is enclosed with double-sealed automatic door so cold air is kept out in winter time. Inside, there are shopping carts provided for you for your convenience as well as a customer service kiosk there should you require any assistance. The online order pick up scanner is robust, easy to use and is fast. All in all, the well designed online order pickup place makes this Canadian Tire store in Kirkland the ideal pickup place for online orders.nnThe inside of this Canadian Tire store is even better. It's brightly lit, clean with wide aisles that are comfortable to walk through please see photos. All of merchandises are neatly organized and filed on the shelves and unopened unlike some stores where all of the merchandises have all been opened and with items inside of them missing. The inventory of this store is clearly well managed and controlled. The merchandises are all also easy to find. Right at the front door when one walks in not hiding in some obscure location, there is a touch-screen merchandise directory system where you can search for the merchandise that you are looking for and the aisle information is clearly indicated to you so you won't have to flag down a store employee or try to blindly find it yourself like what you have to do in many stores.nnAnd lastly the employees, when you really do need to flag them down to seek their help, they are polite, courteous and knowledge about the merchandise and the store itself and are able to give you the effective help that you need. I have visited them three times already and each time, I came away relieved that there is finally a store that I can rely on to buy the products and receive the help that I need when I need them. I hope they will never change.

Great new renovations being completed at this mega Canadian Tire after a 60,000 ft2 expansion! You can feel the brands new “Remarkable Retail” concept launched in other cities in 2022.nnAisle after aisle of everything you’ll need to maintain and beautify without renovating your home and office.

Currently under renovation so it's a little chaotic. The inside looks great and is huge.nnThe staff is very friendly and helpful. Can't give it more than 3 stars because Canadian Tire is just not very good as a store anymore. Lost its focus trying to sell everything.nnProducts are sub-par to mediocre. Stuck between Dollarama and Home Depot. Costco has better tire prices. Electronics are an embarrassment.nnIt's too bad what this Canadian icon has become.

Brand new marine battery bought 08/23/2024 which they will not take back for some unknown policy. Parts manager rude and aggressive. Assitant store manager at first conceding that it was a legitimate return then after speaking with parts manager gave me the excuse that there was a sign up stating no returns on battery but is conveniently not there now. Seemed very happy to brush me off. Not a good way to do business Canadian Tire. Sad to see this at my go to store. Shameless.

Disappointed with the Long Wait TimesnnI brought my vehicle to the Canadian Tire mechanic shop, expecting reasonable service, but the wait time was absolutely unacceptable. What should have been a quick job turned into an hours-long ordeal with little to no communication from the staff. Even for a simple service, the delays were excessive.nnIf you’re looking for fast and efficient service, I’d recommend going elsewhere. Unfortunately, I won’t be bringing my car back here.