Canadian Tire

I had a car battery issue and went to the garage at Canadian tire Went to the desk of the parts and pieces department and was served by a very helpful gentleman named Barry. What a fantastic gentleman. He helped me out with all my needs, and then more.. He was friendly, courteous, and the epitome of what customer service is. I highly recommend.nThank you Barry!

Amazing service! I came in because I had a flat tire with no appointment. The advisor there Joseph in the auto-center was able to squeeze me in between appointments and the tech was able to fix my tire. Thank again!

Omg what a good experience I had from the garage especially from Costa I brought my car not the first time at this location and Costa explained to me precisely what was wrong with my car and with kindness and very pleasant way.nIs the maestro of the garage . Very good servicenBravo!!!nVery happy of the repairs.nAsk for Costa if you need something for you car

I went to return a Xmas decoration and I didn’t have the bill which yes is 100% on me. But the man helping me with the return was able to use my info to find the receipt to offer me a store credit . I asked why store credit instead of return if you can find the bill? He said cause this item is “open and used” … it was literally brand new, it didn’t fit where I wanted and put it back in the box right away. It was definitely not “used” and this isn’t even an item that can be “used” it’s just decorative. But it was $90 so I wanted to try to get my money back so I told him all that and told him u literally just need to tape the box back. The item inside is brand new. If I taped it myself back at home then brought it we wouldn’t even be having this discussion. So he agreed for a refund but could not find my receipt even though I gave him all info necessary and told me that the accounting team had to find the receipt and that he’d give me a call once found. It’s been a week. No call. I went back and the woman that was working said she hadn’t heard anything about this and that only the man that was originally helping me would have updates and that I had to come back … for a THIRD time with this big box… guys it’s almost 2026 and this is Canadian Tire. How ancient is your POS system that your accounting department needs to find the bill and how ancient are your workflows that only that 1 person knows the backstory and info to my situation? I’ve never heard of anything like this . So outdated. Still dont have a refund or store credit which at this point id even take to end this useless back and forth

I went to this Canadian Tire for a diagnostic on my Hyundai Sonata. They gave me a list of repairs totaling around $3,400, which was already much higher than other garages. They told me to think about it and come back if I agreed.nnI returned the next day to speak with a supervisor, and the experience was very disappointing. He was unpolite and dismissive. He didn’t even look at me while I was talking—just kept working on his computer. When I said I would wait for him to finish, he said “No, just talk, I’m very busy,” which was very disrespectful for a customer.nnI explained that I wanted to fix some of the repairs now and the rest next month, and he told me “do all of them or nothing.” He also said they were busy today and maybe they could do it tomorrow or the day after, without giving any clear answer.nnOverall, the attitude was unprofessional, and they clearly didn’t care about customer service. I decided to take my car elsewhere. I don’t recommend this location based on my experience.