BMO Harris Bank

I'm a business manager of a power sports dealer. BMO Harris corporate is one of the most awful companies I've had to deal with as a finance person. I was transferred, promised calls back and given the runaround by multiple people trying to fix a mistake that they had made. I finally gave up and called a branch so I could have some consistency and not have to deal with 30 layers of automated phone systems. I was transferred directly to their branch manager, Felipe, and within a few hours he had my issue resolved and taken care of. BMO Harris corporate = F... Felipe and this branch = A+++! Even though it wasn't Felipe's problem or mistake, his follow-through and service was first-class.
10 years ago (16-09-2016)