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Best Western Thunder Bay Crossroads

  1. Thunder Bay District
  2. Thunder Bay Lodging
  3. Thunder Bay District Lodging

Reviews, get directions and information for Best Western Thunder Bay Crossroads

Best Western Thunder Bay Crossroads

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Located in Thunder Bay,ON, the Best Western Thunder Bay Crossroads is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 655 Arthur St W, Thunder Bay, ON P7E 5R6, Canada
Phone: (807) 577-4241
State: Ontario
County: Thunder Bay District
Zip Code: P7E 5R6


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Reviews
Great experience, fast check in, quiet and clean room, and great breakfast… eggs, bacon, waffles, fruit, yogurt, cereal and love that there is the option to bring to your room. Interesting fact - the breakfast is served on the third floor.nThe only complaint maybe would be the huge gap under the door towards the hallway but noise level was fine.
This hotel was amazingly clean, comfortable, and cozy for me and my fur baby. Traveling from east to west coast under very stressful circumstances and I couldn't have been happier at this location. All staffs were genuine, kind, and accommodating. In particular, Myles from front desk made my whole checking in experience one I will always remember. He was very professional, compassionate, and delightful . Thank you for being patient and warm Myles! Breakfast was great with enough variety and the ladies were helpful and nice. I'd definitely recommend this hotel.
The staff were not nice, I did not feel welcomed or comfortable to be there. They didn’t give me best western rewards price and when I asked for it they actually charged me thirty dollars extra. The room was way over priced $300 for a room that I barely got any sleep in because the pipes are so loud anytime someone uses the water it will wake you up or if someone closes a door it sounds like a slam. I like best western but this branch does the brand a disservice. There is a standard expected if you have the brand name. This is just a motel that charges more because of the name on their building.
Stayed here on our drive up the north shore since it was $100 cheaper than any of the USA hotels.nClean room, spacious!nKinda loud in the am since we were the room right next to the breakfast area. 307nPoor service from the young man who checked us in to the hotelnGreat hotel breakfastnGood WiFinAC works great! Nice and cold
I had a very unpleasant experience during my stay at this hotel, specifically at the breakfast buffet. A staff member named Karen behaved extremely rudely and unprofessionally.nnAll I did was adjust the toaster setting to “light” because I prefer my toast lightly toasted. Karen came over, yelled at me in front of other guests, and forcefully turned the toaster setting to high, burning my toast. When I threw the burnt toast in the bin, she mocked me to her colleague, saying I was being rude — even though I hadn’t said anything to her.nnThis kind of behavior is completely unacceptable from any staff member, especially in a hospitality environment. Instead of helping or politely informing guests, she chose to be confrontational and disrespectful.nnManagement needs to seriously address staff training and customer service standards. I do not recommend staying here based on this experience.
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