Best Western Plus Kelly Inn

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About

BW PLUS Kelly Inn Omaha Indoor Water Playland ~ Pets Stay Free ~ 100% Non-SmokingWebsite:https://www.bestwesternkellyinnomaha.comEmail: [email protected]

Story

At the Best Western Plus Kelly Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Kelly Inn will stand out among other hotels in Omaha,NE. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Kelly Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Address: 4706 S 108th St, Omaha, NE 68137, USA

Phone: (402) 339-7400

Website

State: Nebraska

County: Douglas County

City: Millard

Zip Code: 68137

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Reviews

We loved our stay here. The room was awesome, spacious and cozy. There were snacks inside waiting for us. we had a spa in our room, much needed and enjoyed. The restaurant "Tried Texan BBQ" WOW is all I can say, great prices too. Thank You Omaha Best Western.

 8 years ago (25-09-2017)

Excellent property. Booked a zoo package with hotel directly. Check in was easy and excellent customer service. Very clean property, room on 4th floor was renovated and beds were very comfortable. Good breakfast selection and awesome indoor pool with two small slides for kids.

 8 years ago (30-10-2017)

We stayed at the Best Western Plus Kelly Inn and WILL NOT be going back  in less than 24 hour period I witnessed a guy stuck in the elevator for over an hour on a Thursday morning with nobody showing up to help for 45 minutes after the hotel staff was notified of an individual stuck in the elevator, another hotel guest that got a window smashed out with a laptop bag and digital camera stolen from vehicle in the parking lot and I ended up with $1000 worth of vandalism done to my vehicle in the parking lot with items stolen and the Hotel did NOTHING to assist me in the matter.  I called the Omaha Police department filed a report like I was asked by the hotel.  Then to have their insurance company call me 3 days later to assume NO Responsibility!  So not only did it cost me to stay at this hotel which was never compensated for I got $1000 worth of damage done to my vehicle in the process of staying at this hotel.  I would try to find a safer place to stay when picking your hotel.  I spoke with the general manager and was told they aren’t willing to do anything about the matter so they don’t admit fault. I’m not looking for anyone to admit anything just would appreciate if you would try to make it right as a guest at your hotel!  I then asked if they have considered trying to get some assistance from a security type company to assist with safety on the property and that would be an expense and don’t really want to do at this time.  So, for me and my future trips to Omaha what is protecting me and my family while staying at the Best Western Kelly Inn……Nothing…they aren’t responsible when parked in the parking lot and don’t plan on hiring anyone from a security standpoint to secure the property so guests can truly enjoy their stay!  So not only did I have to pay for my hotel stay I also got $1000 bill that must come out of my own pocket due to the Best Western Kelly Inn’s unwillingness to assist me for my troubles when I was a guest at the hotel.    Do yourself a favor and stay at a different hotel because they aren’t responsible for anything.  I’m extremely disappointed they were unwilling to compensate me for my troubles and damage to my personal property while staying here.

 8 years ago (02-08-2017)

The hotel staff were extremely helpful and friendly. The room was spacious and clean. We especially liked the quiet atmosphere and the breakfast rooms!

 8 years ago (31-10-2017)

From the moment we arrived till the following day when we departed this was one of the best hotel stays we have experienced.  Arrived early and was informed by Emily that we were welcome to check in. Request ground floor and again were delighted to have our request fulfilled without hesitation. Ask for directions around town and were given "insider" tips. Got in our room and found it in pristine condition. Ask a member of house keeping for extra towel and were handed two instead.  Breakfast was excellent. Staff went above and beyond!  We will be back!!

 8 years ago (26-08-2017)

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