Best Buy

I just wanted to share my amazing experience at Best Buy Leaside. Sindhu from Meta went above and beyond to assist us. She was incredibly informative, helpful, and professional throughout our entire visit.nnSindhu took the time to understand our needs and provided excellent recommendations. Her knowledge and expertise were impressive, and we felt confident in our purchase .nnThe service was top-notch, and we're so grateful for Sindhu's dedication to customer satisfaction. If you're looking for a great experience in the Meta department at Best Buy, ask for Sindhu at the Leaside location!nnThanks again, Sindhu, for making our day a little brighter!

The associates at the Best But Leaside makes shopping there a joy. They will offer assistance but are never pushy when I'm only browsing.nnSanjay and the entire team on the mobility desk are very knowlegable and helpful. They also provided assistance to a customer who was feeling quite ill. These 5 stars are based on many years of positive experiences.

Yesterday, November 24th, I had a strange experience at the store. I’ll try to keep it short, lol. About seven days ago, I purchased VR headsets for my son for around $620. When I bought them, I told the employee that my son is 10 years old, and if the headset gives him headaches, I would return it. She told me I had 30 days.nMy son didn’t like it and only used it for one day, so I went back to return it. The person I dealt with was named Kimberly. As soon as I said I wanted to return it, the first thing she asked was whether I opened the box. I said yes, and she immediately said, “Nope, we can’t return it, we can only give you store credit.”nI was shocked, because I was sure the return policy is 30 days. She really tried to fool me—probably because I have an accent, and when I started talking, she assumed I didn’t know my rights. But I did, and she couldn’t get away with it. She had to refund my money.nCould she pull this on someone who grew up in Canada? Of course not. So be careful and know your rights. $620 is not a small amount of money. If it were $50, I might have accepted store credit, but this was crazy.nAnd guess what? After she realized I knew the policy, she said, “This time we’ll accept it, but not next time,” lol. It was annoying but also kind of funny. Customer service was zero. If I could give 0 stars, I would.

My mother & I had an excellent experience buying a JBL party speaker with Shourya! He is an amazing associate who knows technology well, he is thorough, & has great business and customer service skills. Shourya helped us with choosing the speaker, assisted us at the cashier where we purchased the speaker with a deal and warranty plan, and then he assisted us bringing it to the car since the speaker was big. He went above and beyond & shows how much he cares about his customers! We can tell it was more than just business, but making sure his customers are taken care of. This Best Buy should be very happy to have an associate like him! Thanks Shourya.

Terrible experience! I bought a DJI camera from Best Buy, but when I returned it, they charged me a 15% fee. Before buying, I specifically asked a staff member about their return policy, and they didn’t tell me about this. That’s dishonest and completely unprofessional. Avoid this store unless you want surprises on your bill.

Directions to Best Buy with public transportation

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