Best Buy

So I've been coming to this Best Buy since it's opened in the beginning they had workers everywhere it was amazing they had everything they were all about the electronics entertainments I know that they've updated with the times they do household furniture and everything like that and that's great but the big issue is they have no workers anymore the last couple of times I've been in here the last few years they never have workers I always have to wait around for like half an hour to an hour sometimes to speak to someone get any type of help and like today I just wasted 30 minutes waiting to speak to someone about headphones because I need it for work and the only person working there is the guy that's doing cell phones he had a number of people waiting for him I gave up. they have no workers ever anymore I know we buy a lot of stuff online and everything now but some people like me that like seeing it in person trying it on in person and coming to the store where there's no customer service it really sucks. Best Buy at least this one used to be amazing but not anymore they need more workers I know people buy online yeah it could impede on their profit which I understand but they still need more workers.

I get good service most of the time but if you go 1-2 hours before closing, there is very few staff on the floor and you end up waiting. Overall I got what I needed and left.

A great retail store when shopping for audio video and electronics stuffs. Nice place to sample or try out the products before buying it. Staff is helpful and professional.

I just visited Best Buy. The store was very exciting. You feel close to technology. Like other big stores, they checked the vaccine passport at the beginning of the arrival. The number of employees was good, so if you had any questions you could easily find someone to help.

I have been with best buy and geek squad for years and I had a very bad experience recently with them when I tried to cancel my monthly protection plan of 22$ because I didn't agree to its renewal in January of this year and I was told that I have to pay 229$ penalty for a cancelation fee. I filed a consumer protection complaint and waiting for their reply. I don't recommend best buy or geek squad to anyone. They are not honest and they give misinformation.