Bank of America Financial Center

Fast pace bank service to B of A customers
7 years ago (30-12-2017)

If I could give this branch at this Burlington location a zero star, I would! I went this morning at 9:10 am to process my cash deposit. There was an error with the ATM card and it shut down before giving me an summary and a confirmation of deposit. I was extremely worried that my money would be gone or stolen by this BOA ATM. I knock on the window, indicating that there is an error with the ATM. There people there are a joke, they wouldn't even open the door and talk to me through the window. I get it, they are not open but there is an error with the ATM machine! They should have at least talk to me like a human being. The older lady with white hair (probably a manager) talked to me through the window like a filthy thing (I am Asian), and told me that they can't do anything about it, to call the 1800 number and that to get off their property or they will call the cops! Okay, so your ATM took my money and you want to call the cops! Thank you lady! I usually go to the Mt Vernon BOA branch, much more personable customer services and they treat you like a human being! So from this experience, I will never go to the Burlington BOA branch!
9 years ago (02-06-2016)

Nothing like good old customer service... This bank is a joke. Nobody knows how to do their Job correctly. I hate these people for inconveniencing me for the 100th+ time. Screw this bank. Drive to Mt. Vernon instead. 👎👎👎
10 years ago (01-08-2015)

They are helpful
8 years ago (23-10-2017)

Nothing. They don't have enough tellers. The lines are way too long. No drive through banking.
10 years ago (14-08-2015)