AutoZone

I was pretty disappointed with my experience today at the Autozone in Vernon. I had a headlight out and stopped in to see if I could replace it before driving a few hours to a family dinner on the weekend. The man I spoke to was not very helpful and seemed to begrudge the time he was talking to me. He finally came out to look at my car to see how easily the bulb could be replaced. He looked under the hood and told me the only way to get at the bulb was to pull the battery and I needed to go to a mechanic. But the store had the bulb for purchase- the cheapest was 20-something dollars. He suggested I not go to the dealer- it would be very expensive to get the work done but did recommend a mechanic he liked and trusted. Being in a hurry- I called my dealership and they told me to come in that afternoon. They had a bulb for $35, and the service manager opened the hood, popped out the bulb, installed the new one and it was done in 3 minutes. Literally- I looked at my watch. NO CHARGE for the work, took 3 minutes, did not require removing the battery. Total cost $35 plus tax. And, done. Thanks for the bad advice, Autozone.
8 years ago (24-11-2017)

Needed a head light for my truck. Staff was very helpful in picking out the correct one. It was very busy so it did take a while to get the help.
8 years ago (30-12-2017)

Went in to buy wiper blades today. The counterman Joe D was very rude. Seems to be an angry man I watched him with several other people as well. With attitude like this guy had he should not work with the public.Manager stepped in and fixed it. She was great.
8 years ago (09-12-2017)

Competitive prices. Knowledgeable staff. Friendly..
8 years ago (13-12-2017)

Good location, easy to get in and out of. Nice selection of products and parts.
8 years ago (04-12-2017)