Arby's

Food is always great. But can’t say the same for customer service. Was served by a lady and she was very rude. I love horsey sauce and when you pay $16 for one persons ( 1 combo plus another sandwich) I don’t believe I should be questioned on how many packets I would like. I use them all and don’t waste them.
7 years ago (12-11-2017)

If you are looking for a healthy quick meal, definitely go to Arby’s. You will surely get a lot more protein and less fat than any other burger chain. I would highly recommend their Gyros, which are awesomely tasty.
8 years ago (07-07-2017)

I visited Arby's at Chinook Mall food court around 6PM on Sep 26th. A male worker(I believe he is the owner) took my order. I ordered large size of curly fries. He was extremely rude during the whole process. He told me he does not understand my English and I repeated again what I wanted to order, then he said "you come here" to move me to another till. I paid cash, he gave me change but no receipt. He throw the food bag to the counter! not handle to me. I picked it up and I was surprised how much food I got (I have visited different arby's location more than 100 times) obviously it was too little, then I asked him politely : excuse me, is it the large size curly fries? you know I just want to make sure I got the right stuff. then he was rude again and yelled at me: it's alot! how much do you want? I can show you the small size! you already got a big one ok? Because he was so rude and loud, other customers who were waiting aside all looked at us. I am so disappointed with the service and food I got there. Attached is a pic of the food I got (it's a large size)
7 years ago (27-09-2017)

Ive been to this Arbys twice, and helped by the same man. I have nothing but good things to say. First off, customer service was superb, he was kind, listened, and I do believe cared about the well being of his customers as though they were family. Second, I get the same chicken burger each time, and it is always quick, and I never have an issue with getting the wrong meal or having it made incorrectly. Even just the service alone gets my five stars!
8 years ago (03-06-2017)

Ringing upsized meal without asking and sandwich!!! Supposed to go into waste bin. Highly NOT RECOMMENDED to visit.
8 years ago (23-06-2017)