Apple Sainte-Catherine

I love my first experience at this apple store. I wanted to buy a phone I had a great service by Jude. He is so patience and knowledgeable.nVery nice with a smile.nWe had so much questions and he helped us a lot. We finally made our decision for a phone and Jude helps us having a great experience from beginning to end.nThank you Jude!

Great experience, they were incredible helpful, which made my purchase easy.nI had to wait a few minutes to be helped it wasn’t a big deal.nThe location is great.nThe store by itself is quite an experience.nRecommend

Had apple products for decades. Apple stores have always been great. Not this one. Staff so unhelpful to the point of rudeness. Couldn’t care less and just referred me again to their phone support, despite the phone support already telling me the store should have fixed this the first time. Store needs new leadership.

I dropped off my computer at the store about ten days ago for a service. At the store, they were supportive. Then, I haven’t heard anything. Each time I called, an automatic answering machine transferred me to “support service,” and they can just tell me “it’s still under repair,” without any update on my case. My computer is my office, I have right to know how long it may take to have it back. It seems they don’t care.

I always received good service from Apple Saint-Catherine. Even though there are a lot of people there, the agents never failed to give me quick and efficient service. They even take time with me to help me if it’s needed. Love it! It’s always An experience going there!