Alberta Blue Cross

checked to see what was covered - they gave me the number and I followed all their steps. Then they only covered a portion (different interpretation of their policy I guess) Thank goodness for my employer benefits and Health spending account or I would have been out $400.00. over a month for the rebate as I had to pay and then submit.
7 years ago (08-03-2018)

If I could give the zero stars I would. You have to send in a letter to cancel your plan so I called in, they put a stop payment for one month and sent me the letter. So I sent it back in and then two months later got charged 2 months of payment. So I call back in and first they have the wrong email address on file, how the heck does that happen especially when you've already sent me documents. Second the response i get to all my Christmas money being taken from my account is "oh you can put a stop payment at the bank." Excuse me? I shouldn't have to do a thing!!!! You sent me a letter, I sent it back. It's no longer my issue if you "don't receive it" i haven't used their services in months, I called in two months ago and I sent a letter in 3 weeks ago! And then they still took two months of payments out at once! Never would I recommend this company to anyone!
7 years ago (20-12-2017)

I am dealing with a variety of insurances. Alberta Blue Cross stands out as the best one. They are predictable, helpful and answer phone calls without trying to make the process as difficult as possible
8 years ago (01-09-2017)

Paul from the customer service was very helpful. We are pleased with his service.
8 years ago (13-07-2017)

AB Cross has improved their customer service and website dramatically, and I applaud them for it.
8 years ago (26-07-2017)