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Zara

  1. Vancouver
  2. Vancouver Clothi̇ng Store

Reviews, get directions and information for Zara

Zara
Spanish fashion chain offering on-trend house-brand clothing, shoes & accessories.
Address: 1056 Robson St, Vancouver, BC V6E 1A7, Canada
Phone: (833) 673-6157
State: British Columbia
County: Metro Vancouver
City: Vancouver
Zip Code: V6E 1A7


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info
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Reviews
There are far fewer product varieties compared to other branches.
Visited the store to buy a bag, while buying the bag, the cashier didn’t ask if I needed an email receipt or a paper one, and gave me a paper one, after the payment, I threw off the receipt.nnThen the guard asked me proof of the purchase and the other store rep started asking me for the receipt and then made me wait at the door, as I asked him to confirm with the cashier.nnEven after that he comes back and starts asking me for the receipt again, I ask him what the cashier said about the purchase, and he didn’t reply to that, and just said that no worries it was just a “routine” check, and “you can go”, lol.nnThen I got back and realized the cashier hadn’t even removed the paper packing inside the bag.nnHorrible Experience to say the least.
Harry I hope I spelled your names correctly Thank you for your professionalism and to the whole team who did a very professional job yesterday, Inditex Group can be proud of you! After 10 minutes of the store being closed, the team came to my situation and picked out clothes for a very important meeting for me. We picked out a great look, the whole team approached with understanding and respect, even though they should have already gone home, this shows the high level of service at Zara. Acash Thank you for your help, this guy works hard
Very bad customer service and poor management!! I tried to return an online purchase and they were going to give me the store credit for the amount of 1/3 of the price I paid even though I had the receipt because it was on sale when I was returning it. And when I asked would you pay me more if the price was higher, the manager threatened me not to help me at all! I’ve never seen such an unprofessional and rude manager before! I would give them no stars if I could!
0 stars if I could. I shop here very often, customer service was never the best but today had a horrible experience. I bought some pants a couple weeks ago that I didnt' try on in the store. when I brought them home they were super see through so I folded them back up and popped them in the bag until I was able to make it in to return. I guess the the pants I bought were a return from someone else and the tag was tied back on, which I didn't notice because I didn't try them on in store. The manager came and said that the pants have been worn and they can't return. After telling them they have literally been sitting in a bag for 2 weeks, he was rude and dismissive and was treating me as is I worn these pants for days, tied the tag back on, and came to return. He then just walked away. Won't be shopping here anymore.
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Zara map

Directions to Zara with public transportation

Westbound Robson St @ Burrard St 100 meters
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Southbound Burrard St @ Robson St 130 meters
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Northbound Burrard St @ Robson St 160 meters
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Southbound Burrard St @ W Georgia St 190 meters
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Northbound Burrard St @ Smithe St 190 meters
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N22

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