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Reviews, get directions and information for lululemon

lululemon
High-end yoga-focused chain featuring stylish athletic wear & accessories.
Address: 2101 W 4th Ave, Vancouver, BC V6K 1N7, Canada
Phone: (604) 373-6022
State: British Columbia
County: Metro Vancouver
City: Vancouver
Zip Code: V6K 1N7


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 8:00 PM

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Reviews
They claim this is the first Lululemon store opened by Chip Wilson, but honestly, it doesn’t feel like it. If it’s truly such an important and historic location for the brand, you would expect it to be designed and presented in a way that reflects that significance — something unique or memorable.nnThe store layout is also a bit strange. There are two completely separate sections for men and women, connected only by a narrow corridor. The men’s section is noticeably smaller and feels like an afterthought, with very limited product selection and almost no variety.nnOverall, I didn’t enjoy visiting this branch. If you’re looking for a wide range of items or a more special experience, this location might not be worth the trip.
Just don't buy items. They do not guarantee to look into the quality after 1 year of purchasing the product. This purse was mainly in my closet and started pealing off. Came to the store for them to bring to quality control and was told that they do not do that if item pass the one year mark - New policy. BUYER BEWARE!
It seems that the return and exchange policies differ between the Robson store and the Kitsilano store.nnI came here a few weeks after purchasing 13 items to return two of them. They kept insisting that a refund was not possible, and that even store credit on a gift card could not be given. It honestly felt like no one really understood the return policy, and the explanation I was given was unclear and inconsistent.nnThey told me that only a size exchange was possible. While checking the item, I noticed hair and dust on it, so I asked the staff member standing there wearing glasses with braided hair if there was another new item available. She looked at me like I was being unreasonable and repeatedly said that it was a new item. I already know it was supposed to be new, but seeing hair and dust on it made me uncomfortable.nnWhile she went to the back, I could see other staff members looking at me, and it felt very unpleasant and unprofessional. The whole interaction made me feel uncomfortable and disrespected.nnAfter that, I went to the Robson store, where I was able to exchange my size, receive product recommendations, and get my refund as store credit on a gift card without any issues.nnI will not be returning to this location.
The only lululemon location I’ll visit!! As an avid lululemon-wearer and fitness instructor, I spend more time than I would care to admit in this store, and I have always loved my visits at lululemon West 4th. The staff is always ready to help, providing ideas, insights, sizes, colours and styles for your needs, and make everyone feel welcomed. Team members Parker and Clara have always made my visits unique, with their masterful customer service, kindness, care and attention to detail. Even at the sake of convenience, I will wait and do my shopping at the West 4th location. The layout and size of the store allows for ease, and doesn’t cause claustrophobia during busy hours, but rather flows effortlessly from the start to end of your shopping experience.
Would be good to re-evaluate your in-store policies and ensure your employees are all on the same page.nnCame in around noon and wanted to purchase something, but did not bring my gift card out. One of the counter staff let me leave my name on a piece of paper and told me it’d be possible to keep it behind the counter for me to come back and pick up later in the day.nnI returned at 7pm to find out the item was no longer there, and I couldn’t find it in-store and had to find out from someone else in a separate shift that they have a no-hold policy for final sale items.nnPlease have the decency to inform me you can’t hold the items, rather than cause me to make a wasted trip down to find out you’ve run it back into the store without my knowledge. Disappointing experience, with poor service recovery from the folks in the 2nd shift too.
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Directions to lululemon with public transportation


Eastbound W 4th Ave @ Yew St 110 meters
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Westbound W 4th Ave @ Maple St 150 meters
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Westbound W 4th Ave @ Yew St 210 meters
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Eastbound W 4th Ave @ Maple St 240 meters
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Eastbound W 4th Ave @ Balsam St 460 meters
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