WorldWide Furniture

I've always been a customer of Worldwide and I've only had great experiences. My last living room set lasted 10 years before I decided to redecorate. My custom made sectional was delivered today and I'm beyond ecstatic. The colour is beautiful, the sectional is comfortable and the delivery guys were pleasant. I'm looking forward to another 10 years with my purchase.
5 7 years ago (22-07-2017)

Bought my new sofa here recently. Nice stuff reasonably priced. Was in and out in no time
4 7 years ago (07-08-2017)

I bought a white leather sectional from Worldwide furniture & the sale person told me to get an extended warranty so I can have a piece of mind that any damage is covered; stains, cuts, cracks, spills ,..etc. They delivered the sectional with different shades of each side twice & In less than one year one side developed seat cracks with blue stains. I called the insurance office that asked me to email photos & replied to me that this is staining & is not covered. This reply was without inspection or identification of the cause. When I insisted to send someone to inspect it , as per the warranty policy, the inspector indicated that deep cracks in one side is due to wear & tear damage. However, they insisted that this is not covered & asked me to approach the sales at Worldwide furniture . All my attempts to approach customer services were futile as they never answered my emails or return my calls. I visited their office but was told the customer service will call me back which never happened. Later, I found out that their bad after sale & customer service is known to many customers. So everyone please be careful & do not get deceived by their false sales promises.
1 8 years ago (18-09-2016)

The scale is not low enough. Poor delivery and customer service. I called at least 10 times for someone to come and fix the wall and the hardwood floor that they damaged when delivering the furniture. One of the delivery guy came in angry and was slamming the pieces of furniture on my walls. I understand that the delivery company may be a subcontractor but they should be held responsible for damage caused by employees they sent to my house. End of story, I am never going there anymore.. no one called me back and no one came over to fix anything.
1 9 years ago (24-03-2016)

I had a very bad experience with delivery and their customer service. The guys were suppose to deliver me the replacement mattress and take the tag from the old mattress. My mother was at home and she doesn't know English and went to get the phone to get them talk to me and in mean while they cut my new master room mattress. After all this I called their customer service and send the pictures of property damage and they said they will sew it and fix it. The repair man came and was convinced himself that it was impossible to fix the damage And I called back to customer service and they replied that this is all they can do..and refused to do anything more than that.
1 8 years ago (21-07-2016)