Williams-Sonoma

Williams Sonoma is my favorite cooking 🍳 store both online and in White Plains at The Westchester. I love ❤️ their Picardie Glass Tumblers, economical glassware made in France. Although they're made to be unbreakable, they chip in the dishwasher. Wash this glassware by hand. I also have the Williams Sonoma white china dinnerware with the matching creamer. Cooking essentials include kitchen utensils with ceramic holders. William Sonoma has delicious recipes that are online exclusives from pizza 🍕 to homemade bread. Not inexpensive but well worth the price, Williams Sonoma is your go to kitchen supply store for upscale products. Order online with complete confidence and outstanding customer service. I love 💗this online kitchen store it's absolutely fabulous.
8 years ago (07-04-2018)

Williams Sonoma has traditionally been the place for high end cookware and accessories. Sales representatives were like the products, a notch above what you might find in a department store. They were professional, knowledgeable about the various products and helpful. On a recent visit to the store at the Westchester (it was a Sunday afternoon and they admitted to being short staffed), I was treated rudely. The manager was trying to care for two complex returns and unavailable. The young woman who assisted me was brash and bossy with the others at the service desk. I had questions about a Jura coffee maker, but the person staffing the front desk was not informed. I was asked to step aside with my return and purchase while others made theirs. Three different sales persons started to help me, but the service desk was so disorganized, they turned away to do something different. The loud salesperson was finally the one to help me (after a 20-30 minute wait). And when all was said and done, she was knowledgeable. Others in line were puzzled, were commenting about the disorganization and rudeness, etc. (so it wasn't just me). When I asked for a gift box for my purchase, the clerk gave me (a bit roughly) a box with a ripped cover filled with old tissue paper. The Pottery Barn/WS brand has class and high quality products and glossy, inspirational magazines and websites. This was NOT the Williams Sonoma brand.
10 years ago (07-02-2017)

Just called to put something on hold, and they were very nice and friendly about it!
16 years ago (17-12-2010)