Wendy's

It is not my intention to tarnish the reputation of a business that I like and enjoy. I love Wendy's and appreciate the value menu when finances are tight. I believe in the quality of their products and regard these fast food items to be close in giving the consumer some nutritional value. The efficient service that most Wendy's restaurants provide is perfect for the fast pace we all seem to live. Now, when it comes to people who are expected to deliver an award-winning service in a fast food restaurant you may have to search long and hard. I am not expecting these people to care much about me or how often I frequent their establishment but I do believe they should care about their duty to a customer. First of all drop the "how are you" question at the drive through menu board as it is awkward and distracting. This is something that could be kept for face to face interaction at the actual window. Secondly, well done fries are not to difficult to create but I have been told on 3 occasions that they were but they were not. To add insult to injury and argue with me about this is to say you could care less weather I come there or not. This is disheartening and sad that a customer cannot get food to match their order. Third on my list is for the management to deligate a single person to provide the condiments so when you get your bag of food things like dipping sauce is present. That timer that records the vehicle wait time is affected when I search through my bag to see if the simple things that mean a lot are included. I ordered sweet and sour sauce 5 times and still have not ever been happy to see this item present with my order. I was so disappointed the night I was asked to pull my vehicle ahead and wait for fresh nuggets. I was told 7-9 minutes but waited 23 minutes and then when I realized how much time had passed I stormed in there to find no one except the girl at the window knew I was waiting. Lose track of a customer, lose track of your business, lose.
8 years ago (18-01-2018)

It's very nicely renovated which gives it an open airy feel. Big windows means you can enjoy whatever weather is outside. Staff are very nice and keep the place clean. Food is your standard Wendy's food so no complaints there. Very well-run location.
8 years ago (09-11-2017)

Always delicious, and the bathroom was pleasantly clean. Polite staff as well!
8 years ago (20-01-2018)

I usually love Wendys. Had a hair in my food 4 times in a row at this location though. I guess at this point, shame on me. It is a nice location though.
8 years ago (10-11-2017)

Good for a quick bite if you're in a hurry. The burgers are good ( but still fast food).
8 years ago (28-11-2017)