Came to the store at 10:15 today and nobody was there. Came back at 11:45 and still nobody. What a waist of time! If posted hours are from 10:00 - 6:00 why is there nobody at the store? People have more important things to do than to drive to Chinook, find parking, walk through The Bay only to find no-one there. Don't waist time going there. Purchase a watch elsewhere.
Edit: dealt with Lyndel regards to the issue and she manged courteously and professionally to my satisfaction. My watch was brought to almost its original form. Thank you. Took out one star because of what happened It could have been a negative star if there were. Terrible and under qualified tech! Brought in my wrist watch for a battery replacement and they damaged the watch surface below the hands and the damage is clearly visible. complained about it and all they said was it will need to be shipped out to BC to get repaired and may take over 3 weeks. I was told there is no manger at all because they are outsourced by Hudson's Bay. Now I have a broken watch and have to look for a new one.
This is a fantastic spot for watch repair and battery replacement. These folks know their stuff and are super friendly.
Can't handle a battery replacement, needs to send it away. Sad man enforcing his sad policy.