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Reviews, get directions and information for Burberry

Burberry
"Burberry is a global luxury fashion brand with a distinctive British identity.The brand was established in 1856 by Thomas Burberry who revolutionised rainwear with his invention of gabardine. This heritage remains key to Burberry’s iconic outerwear alongside a vision for fashion-forward collections, inspirational runway shows and an industry-leading position in digital technology.Based in London, under the creative direction of Riccardo Tisci, Burberry combines its heritage of innovation and craftsmanship in its design of womenswear, menswear, childrenswear, accessories and beauty."
Address: 6455 Macleod Trail SW , Calgary T2H 0K8, AB, CA
Phone: (403) 255-1552
State: AB
City: Calgary
Zip Code: T2H 0K8


Opening Hours

Monday: 09:30-21:00
Tuesday: 09:30-21:00
Wednesday: 09:30-21:00
Thursday: 09:30-21:00
Friday: 09:30-21:00
Saturday: 09:30-21:00
Sunday: 11:00-19:00


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Reviews
Right The Wrong: The Calgary Burberry Experience My name is Darren. My first ever experience: I bought a dress shirt from the Calgary Chinook location in July 2022 for a special occasion as I'm really not a dresser upper most days. Months later a special occasion had come up and I went to where I had put away the shirt that had been in the box with the bag. I took off the tag and tried on the shirt getting ready I quickly realized that the shirt was way to small on me. To my surprise I quickly called and spoke to the good people at Burberry about the mistake. The staff and manager said good luck on getting an exchange due to the 30 days return policy. I left it alone for a month then decided I would go in person to discuss the issue. I did not want my money back but actually agreed if they would exchange the shirt with the correct size I would buy another shirt to continue doing business with them and creating a win win for all involved. Bear in mind I originally tried on the dress shirt over a T shirt that I was wearing at the store. In no way would I spend $650 on a dress shirt that I could not wear for years to come. So knowing all this the manager agreed and asked me to come back the next day with my original purchase. The next day arrives and things seem to be going well but on further inspection of my Dress Shirt the manager had a change of heart, who knows but told me that I had worn the shirt due to some staining around the neck. I was very disappointed again. How can they get away with this? I quickly put the shirt on for them to show how utterly tight it was. There was no more comprises from that point on. I was Sold the wrong size and no one will make it right. The manager told me who buys a shirt to not wear it months later. I told her that if the staff would have packed the correct size in the bag I would not be there. Needless to say, I'm left with a $650 dress shirt that I can not wear.
Very good and warm welcoming staff with loads of fashion knowledge and fantastic customer service. Special thanks to Simran Kaur for assisting me in the store and for other recommendations arounds the store. It was a great experience.
One of the brands we love!!! Staff were super nice. Natalie even offered complimentary drinks
Good selection of Burberry for a great price. Great staff, and the place to buy the ONLY and ORIGINAL trenchcoat. The managers there are always great to me. Attentive sales women and service me without any rudeness. ANY trenchcoat outside of Burberry called a trenchcoat is an insult to the heritage. No, your Michael Kors trench coat is what I use to mop the floor with. It's like ordering sparkling wine at the restaurant "sir a nice bottle of Prosecco champagne please!" NO bud champagne is from a region in France for champagne designation. Burberry trenchcoat is the original trenchcoat for war in the trenches. But currently the best for fashion in peacetime.
Big thanks to Santiago, greeted me and my friend at the door and took very good care of us. Told us a lot about the brand and showed that he really understood. Very bubbly personality and kept an awesome conversation. By far one of my top sales experiences.
Looking forward to picking up my new sneakers. Simran is amazing and makes your visit to the store an absolute treat.
3rd class client service experience, never listen to your problem, whenever you come back to them if there is any defect in any of the item they have no solution, never accept returns for defects, moreover never agree. Beware!!
A huge thank you to our sales associate Santiago. I really appreciate all his help while purchasing a gift. He was very helpful and patient looking forward to him helping me in the future!
Shoutout to Viktor for the amazing service! Greeted us in a very friendly matter and was very patient and accommodating to our needs. overall had a great experience in store. Cant wait to be back!
I loved my purchased.
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