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Reviews, get directions and information for Vezina Opticians

About

Vezina Opticians is locally owned and operated since 1988 and carries a variety of different brands and styles for all your vision care needs.

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Vezina Opticians is locally owned and operated since 1988 and carries a variety of different brands and styles for all your vision care needs.

Address: 1642 Merivale Rd , Ottawa K2G 4A1, ON, CA
Phone: (613) 228-9494
moc.liamg@elaviremanizev
State: ON
City: Ottawa
Zip Code: K2G 4A1



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Reviews
Dominique and Judy are extremely friendly, helpful, knowladgeable and personable. I have bought glasses from them both and it was fun and easy experience both times. They have always been pleasant, respectful, and have an attention to detail in making sure I get the proper glasses that suit me and I will be happy with.The location has been more than helpful to me numerous times over the years I have been going there. They have also helped me with warranty and replacements a couple times and happily made things right.
Let me start by saying the service I received was exceptional when I purchased my glasses and also when I needed to have the lenses changed. Hanna was awesome and they really did go the extra mile to make sure I was happy. This was three years ago… the reason for the low rating is the quality of the product itself. The laminate on the lenses start to ripple after the two year warranty was up and now the lenses are useless and need to be replace because they cause blurry vision. I take exceptional care of my glasses and non of my old glasses have had this problem and are still good today. If you don’t mind replacing your glasses every 2 years then I suppose it’s fine.
I have purchased glasses for many years at the Merivale Mall location. This time I needed them redone to reposition the prism as I was struggling with the new pair. Neil and Dominique were awesome. They really care about the quality and the customer’s satisfaction. Great service from all who work there.
The staff including optometrists are the most caring and courteous I have ever experienced. They care about your vision and are knowledgeable and helpful when selecting both prescription and non prescription frames. I highly recommend them!
Worst doctor and staff service. I have been there and had my checkup. Then I need to fill up form for my work recommendation. On that form it was clearly mentioned what to fill. Doctor and receptionist they can't fill the form because they don't know how. Stupid answer. They don't even have well trained receptionist. I ended up spending on another appointment with some other doctor.
Excellent customer service. Took my glasses, tweaked them, cleaned them, changed cushions. All i asked was if they could just adjust them, I'm amazed at the service. Debra took my preliminary assessment & Dr Chhoeng did the rest. Very thorough and professional. Ain't ever going anywhere else, believe me. Thank you :
Been going here for the past few years and I must say they have a great selection. Above all they have an awesome team. I recommend speaking with Dominique at the Merivale location in order to truly get what your looking for. She made sure to provide me with all the necessary information to make a wise purchase. Oh plus I saved 350 due to my insurance, but I would like to note that she fought that out of me. I completely forgot I was covered by my mothers insurance and let’s just say it would not be a smart decision to overlook her service. Have a Good day
I have been going here for a couple years now and have never been let down. They were supportive when I was financially unstable and still are very supportive of me trying to be financially conscious when it comes to what is best for my income and needs. I was very please to be supported by Neil as he was quick to help me find a pair of glasses that suited me as well as find what was best for my current situation by relating to his own scenarios. Also, huge shout out to the woman who handles appointments and billing and of course the eye doctor Dr. Chhoeng!
Hannah and Judy have always been so helpful and attentive towards my eyecare and wants in eyewear. Vezina really strives to make each visit a one-on-one experience to ensure you are delivered with the best service possible and leaving feeling like you made an investment rather than a purchase. I always appreciate their honesty as they'll tell me what looks good and what doesn't. They always give me exceptional service and great pricing. I've been a patient for years and will continue to be for years. Highly recommend!
This is a gem of place for your eyes. Received an excellent eye exam from Dr. Somatra Chhoeng. Then a great service from Charles choosing new frames, served with care, laughs and smiles. With continued awesome service upon picking up the glasses, served by Neil MacIvor with great advice and care and service. All this was given with patient, care, great listening skills, support and quick customer service. Thank you, for the great outstanding service. I highly recommend Vezina Opticians for your eye care, exam, frames, glasses and excellent service everytime.
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