Clinique Vétérinaire Ville-Émard

To begin, there should be a way to give 0 stars. The owner of this vet is a real crook and seems to think that they can get away with charge $64 to cut our 2 dogs nails (might I add, small dogs) without telling us the price. When I called and asked for the owner to call me back (my fiancé was the one who took them and was floored after the nails had been cut and was given the total), obviously he/she never did. The woman I even spoke to admitted that we should have been told before hand. To make things worse, we had this done no more than 2 months ago there where we paid $25 for both dogs! They seem to use a common excuse across the board with other reviews that they can't find us in their system. Sorry, this is BS! I expect a response by Monday as to how you think you can get away with charging $64 for 5 minutes of work... this wasn't surgery here!
7 years ago (09-09-2017)

I have been to this clinic for my cat and they are very professional and compassionate people. Excellent care and friendly staff. Dr. Cloutier in my opinion is one of the best doctors I have met. He has taken amazing care of my 3 cats and dog. I find it very alarming when I see reviews about price being expensive. All I can say is medical facilities don't come cheap, there is a huge investment in equipment and staff, and maintenance. Try going to a clinic for humans and see it's double the price. We love our animals and one should think before adopting one as animal Care doesn't come cheap and they do their best to save them from harm's way. I really recommend this place to anyone who wants proper care for their pets. One should ask how much before they give a bad review because they feel this place is overpriced. I read some reviews that where plain mean and I am sure if they spoke with Dr Cloutier he would have easily resolved any issues. Thanks for taking care of my pets 😊
7 years ago (21-09-2017)

All the techs, receptionists and vets are absolutely amazing, both with us and our pets. They explain everything they do and why, allowing you to understand and partake in the decision making. We have been with them for 2 years and will definitely keep with them for a long time.
8 years ago (12-12-2016)

WOW how Honest is this Place....They took down my bad review.... This Vet Death Shop Almost killed my Shitzu and where clueless on what they where doing. My Dog has a small meat ball on his tail from maybe from him getting bit by something and picking at it with his teeth so it healed weirdly and cause it to grow with a small meat ball(NON MALIGNANT) and we wanted to see if we can get something to burn it like a mole or cut it off(The Lump of Meat) But my 2 year old stepped on his tail and dead on the lump so it was hurting him this is why i took him there,But before it did not bother him in anyway... They started pocking it with a needle trying to get some blood out and Never gave my dog anything for the pain and charged us 70$ and send us on our way,My dog was in noticeable pain so we took care of him and got some natural ointment to put on the Needle stab wounds from the needle....And now is fine and his Old self again :D Conclusion:This place is a Death shop and I do not recommend it to anyone and to be dishonest and remove bad reviews to hide the truth....is just scary....Just imagine the other things they have removed...... If i could i wouldn't even give them one star,They deserve NONE.
8 years ago (04-08-2016)

Great staff.
7 years ago (17-02-2018)