Hôpital Vétérinaire pour Oiseaux et Animaux Exotiques

The first time I took my bird here, it was very busy and I did not feel like I received the best service. I don’t think it was the fault of the veterinarians, but it was disconcerting. The hopital is under new ownership now and my experience today was nothing short of excellent. My bird was seen by the new owner, and I felt he gave my animal full-attention and a thorough examination, while respecting my budget constraints and explaining the cause and effects of my bird’s issues. The vet technician was very skilled and pleasant. She took time to show me how to correctly administer the medication. She is excellent with customers. The bill was affordable, so if you live in the Montreal area and are considering adopting or rescuing a bird, you can bring them to this facility without compromising its care or going broke. That’s a really nice feeling! I left reassured, and my little old bird has already shown signs of improvement. I’m really looking forward to building a regular vet-patient relationship with this hospital now. 10/10 would recommend.
7 years ago (24-01-2018)

They were always trying to get me to do a 350$ checkup just to see if stuff is wrong.. I fixed the problem in his gut with a home remedy of milk thistle! So inexpensive! Today I called to buy flea stuff and they wanted to do another 100$ checkup when all I need is a pack of advantage and actually couldn't afford the checkup if I WAS stupid. I was loyal to their clinic for many years and know how they operated. My ferret is scratching and isn't going to be alright until he gets his flea treatment. I know he has fleas because I washed him and picked them off of him. If you want a run of the mill, greedy, sell out veterinarian, look no further. I discovered that I can buy it at the Verdun Animal clinic even though he's never been there before. It's not a legal mandate for him to have any check up before the prescribe flea medicine -it was a money grab every almost every time that I went in there with those people. One of their cashiers was super rude to me after she found out I'm into holistic medicine. I mean he's almost dead -he doens't need a checkup he just wants to enjoy the last beautiful months of his life.
7 years ago (12-12-2017)

I will admit their prices are high but other than that I always have great service. One vet in particular was very honest about putting my rabbit down which means she really cared for the welfare of the animal rather than trying to make an easy buck. I've seen vets in the past try to take advantage of a pet owner's desperate situation or make them feel guilty. She was even kind enough not to charge for the euthanasia since the bill was high to begin with as he stayed a couple of nights with no improvement.
7 years ago (11-12-2017)

All the staff really know their stuff. They are willing to do anything for animals, including knowing when to stop treatment. But they do such an excellent job until the end, you feel secure knowing you did all you could. When Gaston had to be put to sleep, because of an deteriorating condition, it was one of the vets first day working, and yet she still had tears in her eyes as she did the procedure. Flint, my current rabbit is always treated so well. The front staff, the admin, vet techs, vets all have a happy smile and can help with almost any question, or get you the answer. I have only had the opportunity to have rabbits seen by Montreal Bird and Exotic Vet, but all my rabbits (3) were treated amazingly well, and so was their human!
7 years ago (29-08-2017)

I had my passed away hamster(Ducia) checked in this clinic to find out the reason of her death. I spent $220 for neurology test and they gave me the answer: sorry, I could not discover anything abnormal from my naked eyes and please accept this mysterious death. I mean...what???? I spent $220 for nothing! and I did not get a chance to speak with the vet who performed neurology test personally until I insisted and came the 3rd time to this clinic in order to be explained by the vet about test result, which I have paid for. I am trying not to be stereotyping but for animals small like hamster and rat, sometimes it is very hard to diagnose the disease unless the vets have decades years of experience. I do not see any experienced vets in this clinic, which is quite disappointing. From now on, I decided to switch to any doctor who is very experienced and professional, which means that his or her decades of years of experience would help him or her effectively when diagnosing or treating the exotic animals. Exotic animals are much more fragile than dogs or cats and they are more vulnerable to sudden accidents. A timely decision made by vets is crucial to saving their lives. Graduating from a veterinary school to working in a veterinary clinic does NOT mean the vet is experienced or professional enough to handle tricky, urgent and dangerous situations. Please, if you have a hamster, a rat, a rabbit, a guinea pig, reptile, etc. or any kinds of exotic animals, please find somewhere having very experienced doctor!! I simply googled online and found the best rated clinic (4.9/5): clinique vétérinaire de la collectivité and Dr. Andreas Brieger is so knowledgable, patient, experienced, and professional that he made my hamsters happy, safe and healthy. Driving 20 from centre ville Montréal to Longueil does not seem to be very long distance, but choosing the right doctor can make a life difference to your exotic animals.
7 years ago (14-01-2018)