Verdun Veterinary Hospital

I called to set up an appointment and was told to come at one. I wait for the bus that never arrives, only to have to take a cab. On my way there (nearly at the vet's place), I receive a call at the exact time of my appointment to be told that there was a dog who was brought it and it was an emergency. They then ask if I want to re-schedule, with no offer for reimbursement for my cab ride at the least. I say I will go elsewhere. The cab driver drives me back home and asks for less than the actual fare because he feels bad, having witnessed what happened. I then receive a call a half hour later (seemingly by the same guy, judging by his voice), asking how my appointment was? I go on to explain what had happened (even though he was already aware at that point that I had taken a cab to get there), and he offers no reimbursement for the cab ride, and tries to get me to re-schedule again? I tell him firmly that I had taken an appointment elsewhere as I said I would. Look, obviously the dog gets priority over my kitty, as my kitty was just there for vaccinations. But after all the distress my cat went through after not being used to being in a cage, having a bus not show up (clearly not their fault, but it definitely adds to the situation), and having to pay for a cab as a result, the least they could do is offer to cover the 10$. It's not even the money at that point, it's just a matter of principle and respect. Anyway, really not a good first impression of this place. Although I hope the dog is fine
9 years ago (09-08-2017)

Best experience at this veterinary clinic! My dog is usually super difficult. Usually many vet techs have to hold her down for her shots. Dr. Danna Dahan was able to give her shots with no problem whatsoever. Amazing care! Would highly recommend dr. Dahan.
8 years ago (08-02-2018)

I have been to a few different Veterinary Hospitals all over Montreal and always left with mixed feelings, dreading any visit in the future. But the experience in the Verdun Veterinary Hospital recently was furtastic! For me the most important difference is that the doctor (Dr.Yves Cloutier) and his team were focused on treating the infection only. Nobody tried to manipulate me into extra, unrelated or unnecessary treatments (vaccination, blood test, etc.) which I always experienced in other hospitals. The treatments were done with great care. My cat was calm. The entire staff is very friendly and professional. I highly recommend this hospital.
9 years ago (15-12-2017)

Very expensive. Bloodwork for cat $275 +tax. Urine test $97 +tax. 10 min consultation $65+tax. +fees to write a prescription. $540 later for basic service. The médication prescribed unfortunatly did not help our cat who continues to be sick. This vet is a small corporation making $$. Way too rich for me.
8 years ago (05-02-2018)

My cat which i adopted was taken here for treatment. From what i know and from what i can see, they did a great job! Today i had an appointment for my cat at a clinique close to my house and foolish me forgot to have his files transferred. The man i spoke with on the phone was very polite and sympathetic towards my last minute request. I'm sure he had a very busy schedule but found the time to e-mail my cats files for when i needed them. Thank you very much!
9 years ago (23-10-2017)