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Reviews, get directions and information for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 725 Omaha St, Rapid City, SD 57701, USA
Phone: (605) 342-4000
State: South Dakota
County: Pennington County
Zip Code: 57701



related searches: Verizon customer service, Verizon wireless, Verizon login, Verizon Fios, Verizon Prepaid, Verizon near me, Verizon store, Verizon internet
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Reviews
This Verizon store is one of the worst I've ever visited. I travel A LOT. Some of the more senior staff do everything possible to take care of you fast and friendly. The management, however, is very "snotty, slovenly, unprofessional and ill-equipped" are generous descriptors for the manager here. They do NOT allow service animals. The lady in charge acted like she was going to pee her ants when I took my dog in and they called the police. It was a ridiculous, dramatic display and they subjected themselves to a law-suit by refusing service to me because of my service dog. They stated, "we can refuse service to ANYONE". Not on the basis of an ADA protected group sweetie. LOL. Verizon does NOT train their staff, apparently, in the law regarding service animals.
8 years ago (14-10-2017)
If your phone breaks under warranty they do nothing to help. A 1-800 number is no help to me at all when my job depends on me having a reliable phone. If you need a service provider that stands by the hardware they sell this is not the place for you. Why am I paying more for service though a big name brand with retail stores if customer service is just as bad as a prepay company?!
8 years ago (03-07-2017)
Worst customer service I have ever received at this store. I wanted to get a new phone, but the staff person was not interested in assisting me with the phone I was interested in. Wouldn't even let me know if the store actually had the phone in stock unless I gave her a second choice, which I did not. I almost didn't believe her when she said they didn't have the phone in stock. Also let me know she was not willing to assist with email set up or transfer contact information, Verison doesn't do that any more. . I really try to buy locally, but may not be able to because of such poor customer service. I understand that the tech world is changing and companies prefer to do things online, but this staff person was not interested in helping a customer with a purchase. I did however, get excellent service from the customer service at the *611 number to correct an error with my plan and account information. It's just sad I couldn't receive respectful and helpful assistance from the local staff with things they could of assisted me with if they were really interested in helping a long time customer.
8 years ago (31-05-2017)
Very pleasant workers - they were helpful even though slammed with a ton of people all at the same time! Plus, I'm loving my phone.
8 years ago (07-06-2017)
Go to the place on Omaha! They are wonderful. Avoid Eglin store at all costs!
8 years ago (11-06-2017)
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