UMass Memorial Medical Center - Memorial Campus

Billing Department is Horrendous. Have been directly lied to on multiple occasions. Purposely applied my payments for exact balances due to different accounts in order to create chaos in my bills. Hospital Billing department should be fined for fraud. Will be traveling to Boston or St Vincent or any other hospital for services from now on because I can no longer take their fraudulent and deceptive billing practices.
8 years ago (23-10-2017)

This is by far the worst ER experience I've ever had. Waited 4 hours with extreme symptoms pursisting for over two weeks just to be told I would be treated with Tylenol, not to mention I was in the hallway for the entire time and was not given a room even after disclosing I had just been out of the country and had visited a country with tick bourne illnesses, hepatis A and avian flu amongst others. Thanks for the great help, I decided to walk out and pursue care at your competitor (St.Vincent) which I will receive better care at least a blood test to determine if something is wrong rather than a Tylenol that I could have gotten at a local CVS pharmacy. Lazy, unintelligent and horrible staff. This is what American tax dollars are going to.
8 years ago (02-10-2017)

I was at the hospital giving birth to my son on the third day they said a social worker would come in and talk to me. His toxic test came out negative for everything but the worker still threated me with DCF just becuase my last baby had one 4 years ago.....so messed up....horrible place to have a baby still getting punished and this time i did everything right😫😫😫😫
8 years ago (08-10-2017)

I had a surgery there, I asked to see some of the documents they wanted me to sign, they would not provide them. Ridiculous wait times, surly nurses, and the hospital is not clean.
8 years ago (17-11-2017)

The hospital is on the dirty side and it could really use some updates to their interior. This is suppose to be a great hospital, but feel like the doctors are overwhelmed and are just trying to get to the next patient.
8 years ago (28-08-2017)