Fairlawn Rehabilitation Hospital

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Thanks for visiting the local page for Fairlawn Rehabilitation Hospital! For more information about our physical rehabilitation programs or to set up a tour at our hospital, please call (508) 791-6351 or visit: www.fairlawnrehab.org. Be sure to like our main Facebook page to follow along with all the fun and exciting news happening at our hospitals! http://www.healthsouth.com

Address: 189 May St, Worcester, MA 01602, USA

Phone: (508) 791-6351

Website

State: Massachusetts

County: Worcester County

City: Webster Square

Zip Code: 01602

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Reviews

An excellent spirit in the people who work there. Very efficient rehab and hosp. Competent nurses and doctors and other staff. Very friendly and kind. Recommend on any level. The food was quite good and I have NO complaints at all!

 9 years ago (26-09-2017)

I had called my mother from Washington state on two occasions and experienced some of the worst customer service I have experienced. The employee on the other end of the phone begrudgingly transferred me to her room. Our family was also not invited to participate in a conference call to discuss my mothers's long term care plan, after we asked to be included. These folks are some of the least helpful nursing staff members I have encountered. Please do your family a favor and check into the quality of these facilities. They are not all equal. 

Firefighter/EMT and Lieutenant- Washington state (20 years)

 9 years ago (13-08-2017)

v   

Very bad no longer will I tell people to go there management is very poor with bad attitudes . t

 9 years ago (19-12-2017)

I spent 2 months at Fairlawn and as much as I'm so happy with the staff, who are very friendly, there are some things that needs to be changed. It does have it's pros and cons:

Pros:
Nursing staff and RNTs are so very friendly and caring.
Physical Therapy had me walking and very encouraging.
Speech Pathology helped my brain reconnect to words, wonderful therapist.
The floor's doctor an NP were very encouraging and helpful.
Occupational Therapist taught me how to dress and shower again with a flaccid left side. Very friendly and great sense of humor.
There is free wifi
They helped apply for SSI

Cons: 
Rooms are very small so if you have a roommate, bring earbuds so you can sleep. (I went through several before a walking group member joined me.)
Although they got me walking, my arm was BARELY never had therapy on it and I still can't move it. 
The TVs are older than dinosaurs.
The PT gym on the 2nd floor needs more equipment like the 3rd floor does.
There is a patient snack bar, but no vending machine like the other floors.

In the end, it's a good acute rehab, but be your own strong advocate or make sure someone will for you.

      
      
      
 9 years ago (15-05-2017)

I should not have to be placing multiple calls to get a yes or no response on my PA referral.

 9 years ago (27-07-2017)

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