U.S. Social Security Administration

Some of the Worst representatives on earth!! When calling them they will lie and give u false information then when you call back claim that they never talk 2 you. I let them know i recorded the whole conversations. All i get is more lies. Go so far as telling me there is no supervisor to help then they hang up. New staff needed immediately. Now i have to get a lawyer.
9 years ago (23-10-2017)

You would think you will get some basic respect. The representative gives you bad attitude! The woman at the window talks you down. I do NOT want to go there anymore unless I really HAVE to.
9 years ago (14-12-2017)

You will have good days here get important paper work done with an easy flow. Then sometimes you go to this place and get a already "came to work anger" female worker and she makes the process so difficult that you want to say if you don't like your job then quite . Always be prepare and have your patience set on over drive you'll need If you have a appointment it makes it better.
9 years ago (29-11-2017)

I recently was married and went to the Buffalo office to change my name on my social security card. I arrived 40 minutes before opening time and was able to get a parking spot easily. There were already 20 to 30 people in front of me in line. When they opened I got in to get a number easily. I only waited 5 minutes for my number to be called and was at the window for only 5 minutes. I had all of my documents with me and filled out correctly. I thought this was a painless trip until I received my new card in the mail... The state worker that processed my name change misspelled my name! Now, I hopefully do not need to make the 45 minute drive back to the office to wait in line to get in for up to 50 minutes for their mistake.
9 years ago (30-01-2017)

The security guard yelled "HEY BLONDIE" at me and berated me loudly in front of everyone for no reason. I wasn't causing any problems, I was just waiting there with my sleeping infant trying to get her card replaced. The woman at the window talked down to me because I didn't have health insurance yet (I had JUST gotten out of the Army that week and was in the process of finding new civilian coverage) Absolutely miserable place. I had just moved to Buffalo and this was not a warm welcome to the city.
9 years ago (15-08-2017)