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Reviews, get directions and information for Trillium Dental - Westgate Mall

Trillium Dental - Westgate Mall
"We believe every wonderful smile starts with a healthy mouth. When you choose Trillium Dental, you are getting an excellent dental experience from start to finish! Each member of our staff is completely dedicated to providing you with the quality dental service you deserve. Whether coming in for a routine cleaning, cosmetic dentistry, or restoration procedures, our modern technology, and patient-centered approach is what sets us apart from the rest. Get in touch with us today about setting up an appointment or if you have any questions you'd like to ask. A Healthy Smile Contributes to a Healthy Life!"
Address: 1309 Carling Ave unit 6, Ottawa, ON K1Z 7L3, Canada
Phone: (613) 761-1203
State: Ontario
County: Ottawa Division
City: Ottawa
Zip Code: K1Z 7L3


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 3:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


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Reviews
I hadn’t been to a dentist in years. I went today, and everyone was so sweet and supportive with ZERO guilt tripping. I went in with a crazy high level of anxiety, and left with none. Definitely recommend. Plus! You can really tell the people that work there like their job, and each other. Felt more like brunch than a 10+year-too-late exam.
Staff is very good and hygenist understood my need to space out my cleaning separate from xray appt. Much appreciated
Friendly staff, very helpful and accommodating. Nice facilities and convenient location. Though I see Dr. Northcott only occasionally, he is an excellent dentist who has helped me over the years with some dental work here and there, and I've always been happy with his work, and his friendly demeanour. Finally, my dental hygienist Janet is the best ever! She takes wonderful care of my teeth, gives great advice, and clearly loves what she does. I'm looking forward to my next visit!
had been going to Trillium, for over 20 years. The positives: the staff are amazing! They have been nothing but phenomenal. My dentists have always been super great...the front line office staff, they assistants and hygienists are all really nice and great at their jobs. Here's the kicker: The company has become very money hungry and corporately driven, esp over the past 2 or 3 years. I left in tears the last time I was there. After my appointment, I couldn't pay the amount that my insurance wouldn't pay, it was less than $50, and I was, am, every year, seasonably unemployed. The main office admin person, was very determined to either get the money that day, or get rid of me as a patient. She has been quite nasty before, but this time, unrelentless. What a contrast from when I first started going there when I moved back to Ottawa in '93. What's even more interesting is that they continued to call me to try and book my next check-up....call after call after call. I have decided to not call them back and just switch dentists to a smaller operation closer to home. Amazing place with human compassion!
Trillium Dental - Westgate Shopping Centre is an excellent dental office. They are very courteous and quite flexible in booking appointments as well as last minute changes. The staff have been extremely accommodating with my wheelchair and my physical limitations, really going out of their way to make me feel comfortable during my sessions. Both hygienists and the Dr's have thoroughly explained all of the procedures, and any options that may suit my personal preferences and my budget. I wholeheartedly recommend Trillium Dental.
HORRIBLE EXPERIENCE. STAY AWAY. Very frustrating experience scheduling with administrative staff Lyndsey. After finally securing a time for an appointment, I was called TWO HOURS before my scheduled time to have my appointment cancelled. Unacceptable level of professionalism and customer service. There are lots of other great options for dental care in Ottawa, I certainly would not waste your time with this one.
I have had the most professional and kind treatment at Trillium Dental. In recent times I have had extensive dental work preformed. The care and concern shown to me by absolutely everyone at their Westgate Office, surpasses anything I could imagine. Absolutely the Best and loveliest people that I have met.--Thank you so much Trillium Dental.
Chipped my tooth badly and called trillium dental. Thru did an amazing job can't even tell which tooth was damaged honestly it looks better than my other teeth. Really friendly staff and very clean environment
The staff is extremely friendly. The reception staff are efficient and courteous. Janet Labrash, my dental hygienist is the best. I always look forward to seeing her. She is efficient, thorough and a joy to visit with her. I also really enjoy seeing Dr. Northcott although less often. I expect that's a good thing in a way. He is an amazing dentist. I also enjoy seeing Amy and Cathy. My visits at Trillium are always very pleasant. I would recommend this Dental Practice to others.
Dr.Vale recommend me to choose invisiline, I was hesitant at first but once she explained what would happen to my teeth I was interested and completed my invisiline. The results were amazing, I was beyond happy with my results. Dr.Vale was always there for any questions I had and was always pleasent to be around when I was getting check ups. Another great thing about this office is their staff. They are always prompt, they are very kind and welcoming. The office is very clean which is a big bonus and there is always water available and some coffee for the customers. I am still a customer at Trillium and I always will be a customer there and I always recommend to any one of my friends to switch to their office.
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