Preston Dental Centre

When I moved to Ottawa this dentist was recommended by a colleague. I have now been a patient for over two years. The staff and the atmosphere here make a dentists visit more enjoyable. Staff are very friendly and professional and I feel that they do quality work! Would recommend to anyone.
8 years ago (15-03-2018)

Long time dentist-loather here. Preston Dental provided what was perhaps the single greatest health care experience of my adult life. Excellent service from start to finish in a welcoming environment. Everyone from the receptionist to the Dentist herself was incredibly professional, helpful, and friendly. That said, absolutely no bullshit customer relations tactics were detected, and we got right down to business in addressing a minor cavity I had. The anesthetic was applied carefully while I listened to music and watched daytime TV (Ellen). Cavity was taken care of with great efficiency. Importantly, the dentist sat with me for 10 minutes and filed the filling down to my exact specifications. I ate a hearty sandwich some 20 minutes later and chewed like a champ. Insurance was processed on the spot and I was sent out the door with a firm handshake. 10/10 will return. This is my first-ever google review.
11 years ago (07-12-2015)

My children and I have been very satisfied patients for many years now. We have always found Dr. Karen MacDonald's work to be excellent. She also really cares for her patients. When I had a dental emergency Karen arranged to meet me at Preston Dental, even though it was her day off, so that she could examine me herself. I was so grateful to her! As for the dental assistants, hygenists, and office staff at Preston Dental, the regular people all are excellent - both professional and friendly. On one occasion my son had a problem with a replacement hygenist but she did not last. Similarly there was a temporary receptionist who did not seem to know the job very well and she was quickly let go. At Preston Dental only the really good people get hired on as permanent staff members!
10 years ago (15-10-2016)

I have seen both Dr. Guberman (who has since left) and Dr. MacDonald, and had very positive experiences with both. My kids (2 and 6) have also been in for visits, and all the hygenists and dentists have had a great mannerism with the kids - walking them through each instrument they were going to use, letting them touch it, asking permission to clean one tooth first and then the rest. My eldest had one cavity, and they referred us to a pediatric dentist (Kids and Teens Dentistry in Barrhaven) as they have a specialized setup for young children and fillings, so my kids and I have only had cleanings here plus recently my mouth guard. I have insurance and they submit the expenses on the spot on my behalf. One time, there was a charge that might not get covered, which they explained clearly ahead of time so that I could opt in and out of it; another time, when I requested a mouth guard, they submitted an estimate to the insurer ahead of time (before I even booked an appointment) so that I could decide whether or not to go ahead based on my coverage level.
10 years ago (30-11-2016)

When I graduated from University 5 years ago and received benefits I chose Preston Dental and have never regretted it. In fact, I've since moved away from the Preston area but still choose to come here. They've been very accommodating the many times I've had to re-book appointments. I go for a cleaning every six months and the hygienist there is always friendly and informative. Facilities are new and well kept.
13 years ago (04-11-2013)