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Reviews, get directions and information for Totem Outdoor Outfitters

Totem Outdoor Outfitters

About

We are a provider of quality outdoor gear and sporting goods

Story

Totem Outdoor Outfitters, the home of the Sports Exchange and Rental/Repair shop, is a friendly, family oriented business that has been around for over fifty years! Our front of store provides quality new and used outdoor equipment such as canoes, kayaks, cross country skis, snowshoes and several others. Not sure if you want to commit to buying? Our rental shop rents out skates, skis (downhill and cross country), snowboards and snowshoes in the winter, and canoes, kayaks, stand-up paddle boards, PFDs and other gear in the summer. Our shop also offers low priced skate sharpening, ski and snowboard waxing, heat molding for skates and repairs on numerous items that may have received a few bumps and bruises along the way.
Have you or your child decided to take up a new sport and you don't feel like paying an exorbitant amount in one sitting? Our Sports Exchange sells a vast selection of both new and used sporting equipment which we offer on a trade-in basis. How does it work? Bring in your old gear and we'll give you 50% of what we can sell the item for and you can use it towards buying new or gently used equipment! (some restrictions apply)
What sets us even more apart? Our rapid Rewards program! Any regular priced item that is over $20.00 has a point value which will go into your account and be used when applicable to save you money! Have you ever lost a receipt for something you need to exchange? Don't worry-- we have the ability to find your receipt under your own personal, private account and can reprint a copy for you.
(*Please note we do not offer full refunds on used gear and original receipt is required for full refund return policy*)
Totem is a friendly, family owned business and we pride ourselves on having charismatic, helpful staff that DON'T work on commission-- we are just here to help!

Products

Hockey
Lacrosse
Soccer
Baseball
Downhill and XC Skis
Snowboards
Snowshoes
Canoes
Kayaks
Tents
Water Purification
Outdoor Apparel
Skate Sharpening
Footwear
Camping gear
Freeze Dried Food
Skate Sharpening
Ski and Snowboard Repair and Waxing
Tent Pole Repair



"Totem Outdoor Outfitters is home to a Retail store, Sports Exchange, and a Rental & Repair Shop. We pride ourselves on selling quality new and used outdoor sporting gear. We are a friendly, family owned and oriented business that has been around for over 50 years."
Address: 7430 99 Street NW , Edmonton T6E 3R9, AB, CA
Phone: (780) 432-1223
ten.sulet@tuometot
State: AB
City: Edmonton
Zip Code: T6E 3R9


Opening Hours

Monday: 09:30-18:00
Tuesday: 09:30-18:00
Wednesday: 09:30-18:00
Thursday: 09:30-21:00
Friday: 09:30-18:00
Saturday: 09:30-17:00
Sunday: 11:00-17:00


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Reviews
I will give 5 star for the store and rental folks, but 1 star for for the sales guy named Ben. My family and I are first time cross country skiers and went to inquire about the gears. We didn't get any good info from the sales staff. It looks like he assumed we already had an idea or researched about the gears. We went to rental side and the staff there, Liam, is friendly and explained things we expect to get from sales staff. We got the rentals, loved and convinced to continue the cross country skiing. When returning back the rental, they are still nice and friendly. Again, went back to sales side, same guy is assisting us told him that I came from rentals and I am looking to get gears. Again, not so "friendly" but at least helped me get the gears that we wanted. Holding 2 sets of gears to pay at the counter, he just almost left me, I needed to ask for a hand carrying the items. When at cashier, I forgot to ask something about waxing gears, cashier paged the guy and when he approached, the look on his face suggests he's already annoyed with me. Yes, he helped me but only answered my questions and did not make any effort to explain further about cross country skiing. Basically it was one question and one answer. I was very clear that we were new at this sport and needed help. Considering we are potential return customers, I was expecting more from the sales staff.
I had experience with the used sporting goods and the exchange. I appreciate the level of service and competence with each facet of my experience. I barely know anything about skates/helmets and I was educated, as well as sold to. The staff I worked with were very patient with my stupid questions, and slowed down to explain everything. I will absolutely be back.
Matt and the Sports exchange staff were amazing and helpful, even on a very busy day, from phoning in to purchase! They helped me to find skates that fit well and made it an easy process.
The staff were brilliant despite being vv busy with lots if people buying winter gear. The new area for repairs, sharpening skates and adjusting skis etc is much better - roomy and the staff were very helpful!
WOW! What fantastic customer service. Amazing staff and super accommodating. Thank you for everything. Staff went above and beyond to help me find the perfect gift for my son.
Friendly staff, reasonable prices. Rented ski's to take with me to the mountains and everything went as expected from the sizing to the performance. Would highly recommend!
We've traded in and purchased items here over the past several years. Their staff are wonderful friendly, knowledgeable, patient and their selection and prices are great.
Just love these guys for numerous seasons of hockey and ski equipment. And excellent quality standards for the things they resell - VERY helpful staff. Thanks Totem !
I got my xc skiis today. Andrew was extremely helpful. The store is well stocked and everyone was friendly and helpful. Will definitely go for any outdoorsy needs.
Great place to buy outdoor items. The staff was very friendly and knowledgeable. The lady who helped me assemble my snowboard was super knowledgeable and patient. Highly recommend!
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Directions to Totem Outdoor Outfitters with public transportation


99 Street & 74 Avenue 80 meters
523
99 Street & 73 Avenue 100 meters
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99 Street & 76 Avenue 160 meters
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99 Street & 76 Avenue 230 meters
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99 Street & 72 Avenue 270 meters
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